Win Lim
Summary
Driven Assistant Manager and seasoned Hair Stylist with a proven track record at Myeongdong Hair Studio, enhancing customer satisfaction and streamlining operations. Expert in customer relationship management and retail operations, achieving a significant increase in client retention. Skilled in staff training and leveraging computer skills for operational efficiency, consistently delivering exceptional service and results.
Overview
15
15
years of professional experience
Work History
Assistant Manager Salon
Myeongdong Hair Studio
09.2017 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Hair Stylist
Hair Mechanics
10.2015 - 11.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in
styling techniques. - Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hair Stylist
J’s Salon & Salon 360*
10.2009 - 07.2015
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Trimmed, cut, and shaped hair based on customer .
Education
Diploma - ITEC Diploma in Hairdressers
Top Image
Singapore 09.2015
High School - High School
SMJK Nan Haw
Sitiawan Perak 10.2006
Skills
- Product and service knowledge
- Retail Operations
- Customer Service
- Computer Skills
- Staff Training
- Customer Relationship Management
- Google Drive
Timeline
Assistant Manager Salon
Myeongdong Hair Studio
09.2017 - 08.2024
Hair Stylist
Hair Mechanics
10.2015 - 11.2017
Hair Stylist
J’s Salon & Salon 360*
10.2009 - 07.2015
Diploma - ITEC Diploma in Hairdressers
Top Image
High School - High School
SMJK Nan Haw
Similar Profiles
Flor MejiaFlor Mejia
Hairstylist at Shears Hair Studio/Hair by FlorHairstylist at Shears Hair Studio/Hair by Flor
Katie KerezmanKatie Kerezman
Hair Stylist at Visions Hair StudioHair Stylist at Visions Hair Studio
Ashley GrimesAshley Grimes
Cosmetologist at Copper Penny Hair StudioCosmetologist at Copper Penny Hair Studio