Wilson Tan Wen Sheng
Sales Manager
Summary
Dynamic professional with a proven track record at PROJECT FOCAL, excelling in design implementation and project management. Successfully optimized user experience and increased client satisfaction through innovative concepts and effective communication. Recognized for enhancing efficiency and driving brand engagement, showcasing adaptability and problem-solving abilities in fast-paced environments.
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
20
20
years of professional experience
Work History
Residential And Commercial Designer
PROJECT FOCAL
08.2023 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Analyzed user behavior and feedback to optimize design and user experience.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Designed eye-catching promotional materials, driving increased event attendance and participation rates.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Sales Manager
TALK COCK SING SONG KTV PTE LTD
01.2016 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Executive
EDRINGTON SINGAPORE PTE LTD
02.2013 - 12.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
Senior Sales Officer
CARLSBERG SINGAPORE
07.2008 - 09.2012
- Achieved consistently high annual sales targets by diligently monitoring progress and adjusting strategies as needed.
- Boosted sales revenue by establishing strong relationships with key clients and delivering targeted presentations.
- Identified new business opportunities through careful analysis of market trends and competitor activity.
- Collaborated with cross-functional teams to develop innovative strategies and improve overall sales performance.
Senior Sales Representative
FILA SINGAPORE
02.2005 - 09.2008
- Identified customer needs by asking appropriate, open-ended questions.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Led training sessions for new team members to quickly onboard them into the sales process.
Education
No Degree - Diploma In Business Management
MIS
229 Mountbatten Road, Mountbatten Square 04.2001 -
No Degree - Certificate In Precision Engineering
ITE Ang Mo Kio
2 Ang Mo Kio Drive 04.2001 -
No Degree - 'N' Level
Peirce Secondary School
10 Sin Ming Walk 04.2001 -
No Degree - PSLE
Mayflower Primary School
200 Ang Mo Kio Ave 5 04.2001 -
Skills
Design implementation
Project management
Project presentations
Concept development
Teamwork skills
Time management
Problem-solving abilities
Self motivation
Effective communication
Decision-making
Problem-solving
Adaptability and flexibility
Timeline
Residential And Commercial Designer
PROJECT FOCAL
08.2023 - Current
Sales Manager
TALK COCK SING SONG KTV PTE LTD
01.2016 - 07.2023
Sales Executive
EDRINGTON SINGAPORE PTE LTD
02.2013 - 12.2015
Senior Sales Officer
CARLSBERG SINGAPORE
07.2008 - 09.2012
Senior Sales Representative
FILA SINGAPORE
02.2005 - 09.2008
No Degree - Diploma In Business Management
MIS
04.2001 -
No Degree - Certificate In Precision Engineering
ITE Ang Mo Kio
04.2001 -
No Degree - 'N' Level
Peirce Secondary School
04.2001 -
No Degree - PSLE
Mayflower Primary School
04.2001 -
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