WILLIE WANG WEILUN
Singapore
Summary
A highly motivated individual with the drive to succeed. Very responsible, proactive, service oriented and hardworking. Takes much pride in a job well done. Proven ability to work independently and does not mind putting in extra effort and time to complete a job. Learns quickly and enjoys challenges. Excellent inter-personal and communication skills and very sociable. Strong leadership skills and a good team player. Takes pleasure in meeting people of all levels.
Overview
15
15
years of professional experience
Work History
Business Development Manager
Crane Worldwide Logistics
11.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
Key Account Manager
KWE-Kintetsu World Express (S) Pte Ltd
05.2022 - 11.2024
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Collaborated with product development teams to tailor offerings to key account needs, enhancing product relevance and appeal.
- Managed complex negotiations with key accounts, securing long-term partnerships.
- Enhanced key account satisfaction by developing and implementing tailored account management strategies.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
Air-Pricing & Tender Management Executive
Schenker (Singapore) Pte Ltd
07.2017 - 04.2022
- Took up additional tasks as required to meet the department’s need
- Liaise with overseas agents, clients and manufacturers
- Coordination /follow up on incoming shipment, delivery with suppliers, forwarders & customers
- Monitoring and coordinating of shipment schedules with co-loader / carrier
- Ensure SO are shipped out as schedule
- Preparation of rates quotations, proposals and tender bids to customers
- Gained knowledge of Air Freight DG
- Meet dateline of Tender / Bid submission
- Respond to overseas agent / office timely on rates request
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
Indoor Sales + Customer Support & Solutions Executive
Schenker (Singapore) Pte Ltd
07.2015 - 07.2017
- Perform other operational tasks when required
- Took up additional tasks as required to meet the department’s need
- Liaise with overseas agents, clients and manufacturers
- Coordination /follow up on incoming shipment, delivery with suppliers, forwarders & customers
- Monitoring and coordinating of shipment schedules with co-loader / carrier
- Monitoring of customers shipments status
- Develop opportunities and present the company’s service to existing clients
- Maintain and develop account client relationship
- Ensure SO are shipped out as schedule
- Assist in following up for Receivables
- Support the Sales Team to provide prompt and accurate response to general enquiries from the customers
- Ensure timely billings and verification of supplier invoices and jobs costing
- Preparation of rates quotations, proposals and tender bids to customers
- Follow-up of Purchase Orders with Overseas Offices for customers to ensure prompt arrival of shipment
- Co-ordinate with Operations Department on the booking, pickup and delivery of cargo for both airfreight and sea freight
- Monitoring incoming emails of respective sales whenever they are out of office
- Updating / keying in of selling rates into Internal Database Systems
- Responsibilities Co-ordinate all service related jobs
- Gather data and actively listening to prospective and existing clients by using consultative sales methods to fully understand their business, uncover their problems, and identify impact areas
- Provide high quality customer service to clients
Customer Support & Solutions Executive
Schenker (Singapore) Pte Ltd
08.2013 - 07.2015
- Gained knowledge on Air Freights
- Perform other operational tasks when required
- Took up additional tasks as required to meet the department’s need
- Liaise with overseas agents, clients and manufacturers
- Coordination /follow up on incoming shipment, delivery with suppliers, forwarders & customers
- Monitoring and coordinating of shipment schedules with co-loader / carrier
- Monitoring of customers shipments status
- Develop opportunities and present the company’s service to existing clients
- Maintain and develop account client relationship
- Ensure SO are shipped out as schedule
- Assist in following up for Receivables
- Support the Sales Team to provide prompt and accurate response to general enquiries from the customers
- Preparation of rates quotations, proposals and tender bids to customers
- Follow-up of Purchase Orders with Overseas Offices for customers to ensure prompt arrival of shipment
- Co-ordinate with Operations Department on the booking, pickup and delivery of cargo for both airfreight and sea freight
- Monitoring incoming emails of respective sales whenever they are out of office
- Updating / keying in of selling rates into Internal Database Systems
Sales Executive
Kerry Freight (Singapore) Pte Ltd
01.2013 - 07.2013
- Gained knowledge on Air Freights Process
- Perform other operational tasks when required
- Took up additional tasks as required to meet the department’s need
- Liaise with overseas agents, clients and manufacturers
- Coordination /follow up on incoming shipment, delivery with suppliers, forwarders & customers
- Monitoring and coordinating of shipment schedules with co-loader / carrier
- Liaise with haulier and yard for trucking job, stuffing and unstuffing
- Process shipments including order entry, order tracking and follow up arrival notice Process D/O & invoices
- Develop opportunities and present the company’s service to existing clients
- Maintain and develop account client relationship
- Prepare Sales Quotations and ensure SO are shipped out as schedule
- Assist in following up for Receivables
- Prepare Sales Report as required
- Develop fresh sales leads
Customer Service (Oil & Energy)
Expeditors Singapore Private Limited
07.2010 - 01.2013
- Process ocean import including order entry, order tracking and follow up arrival notice Process D/O & invoices
- Coordination /follow up on incoming shipment, delivery with suppliers, forwarders & customers
- Monitoring and coordinating of shipment schedules with co-loader / carrier
- Liaise with haulier and yard for trucking job, stuffing and unstuffing
- Liaise with overseas agents, clients and manufacturers
- Took up additional tasks as required to meet the department’s need
- Compliance to Operational Process Standards
- Perform other operational tasks when required
Education
High School Diploma -
Kaplan Higher Education
Singapore, Null, Singapore01-2014
Nitec - Automotive Technology
ITE Balestier
01.2005
GCE “N” LEVEL - undefined
East View Secondary School
01.2003
Skills
- Microsoft Office proficiency
- Customer relationship development
- Strategic planning
- Relationship management expertise
- Building lasting connections
- Effective verbal communication
- Operational management
- Operational efficiency enhancement
Languages
Mandarin (Spoken & Written)
English (Spoken & Written)
Malay (Spoken)
Timeline
Business Development Manager
Crane Worldwide Logistics
11.2024 - Current
Key Account Manager
KWE-Kintetsu World Express (S) Pte Ltd
05.2022 - 11.2024
Air-Pricing & Tender Management Executive
Schenker (Singapore) Pte Ltd
07.2017 - 04.2022
Indoor Sales + Customer Support & Solutions Executive
Schenker (Singapore) Pte Ltd
07.2015 - 07.2017
Customer Support & Solutions Executive
Schenker (Singapore) Pte Ltd
08.2013 - 07.2015
Sales Executive
Kerry Freight (Singapore) Pte Ltd
01.2013 - 07.2013
Customer Service (Oil & Energy)
Expeditors Singapore Private Limited
07.2010 - 01.2013
Nitec - Automotive Technology
ITE Balestier
GCE “N” LEVEL - undefined
East View Secondary School
High School Diploma -
Kaplan Higher Education
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