Summary
Proven expertise in customer service from my work. Programming skills (including C, C++, and Python), honed through school. Excelled in enhancing shopping experiences and demonstrating a knack for maintaining high satisfaction levels. Proficient in Microsoft Office and Solidworks, ensuring efficient operational support and problem-solving capabilities.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Shop Assistant
Giant
06.2023 - 07.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collected payment by cash, debit and credit card to process transaction.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Ad hoc duties such as stock taking and stock ordering
Sales Assistant
Singtel
06.2022 - 08.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
- Sales of prepaid card.
- Helped customers locate products.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Ad hoc duties such as helping with employees work schedule
Mechanical Engineering Intern
ST Engineering Electronics - STELOP
04.2019 - 06.2019
- Participated in regular team meetings to discuss project progress, challenges faced, and potential solutions for overcoming obstacles.
- Developed technical skills through training and shadowing experienced professionals.
- Created detailed Solidworks models of components and assemblies.
Education
Bachelor of Science - (Honours) in Business And Management
04.2001 -
Diploma - Electrical Engineering With Eco-design
04.2001 -
- Mechanical Engineering Intern, ST Engineering - Stelop, Completed 2019
- Recipient of Good progress award, 2019
O Level -
04.2001 -
- Recipient of Good Progress Award, 2016
- Boys' Brigade, 2012 to 2016
Skills
Customer Service
Timeline
Shop Assistant - Giant
06.2023 - 07.2023
Sales Assistant - Singtel
06.2022 - 08.2022
Mechanical Engineering Intern - ST Engineering Electronics - STELOP
04.2019 - 06.2019
University of London - Bachelor of Science, (Honours) in Business And Management
04.2001 -
Nanyang Ploytechnic - Diploma, Electrical Engineering With Eco-design
04.2001 -
Sembawang Secondary School - O Level,
04.2001 -
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