Summary
Work History
Education
Skills
Timeline
Generic
Eunice Whey

Eunice Whey

Summary

A detailed-oriented team player with strong organizational skills. Ability to prioritize tasks and manage time efficiently to meet deadlines in a fast-paced environment. Willingness to learn new tools or procedures to successfully complete tasks in different context. Ready to collaborate with team members, clarifying instructions and report any issues or concerns. Dedicated to keeping the confidentiality of the company.

Work History

Call centre

IRAS
02.2023 - 07.2023
  • Reduced call wait times through prioritizing tasks and managing time effectively.
  • Streamlined call center operations by implementing effective troubleshooting techniques.
  • Managed inbound calls from both residential and business clients, addressing a wide range of technical concerns efficiently.
  • Delivered prompt service to prioritize customer needs.

Data Entry Clerk

IRAS
04.2023 - 06.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Grocery Assistant

Finest Fairprice
01.2023 - 01.2023
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Aided in maintaining accurate inventory levels through regular counts and timely restocking efforts.
  • Collaborated with team members to complete tasks efficiently and maintain optimal store conditions.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Education

A-levels -

Catholic Junior College
Singapore, Null, Singapore

Bachelor of Science - Economics And Finance

University of London
Singapore
07.2027

Skills

  • Empathy and patience
  • Reporting and Analytics
  • Stress Tolerance
  • Data entry proficiency
  • Inbound phone calls
  • Answering questions
  • Customer Support
  • Technical Troubleshooting

Timeline

Data Entry Clerk

IRAS
04.2023 - 06.2023

Call centre

IRAS
02.2023 - 07.2023

Grocery Assistant

Finest Fairprice
01.2023 - 01.2023

A-levels -

Catholic Junior College

Bachelor of Science - Economics And Finance

University of London

Similar Profiles

  • PAULINE PEH

    PAULINE PEHPAULINE PEH

    Tax Officer at IRASTax Officer at IRAS

    View Profile
  • Manju Sreedhar

    Manju SreedharManju Sreedhar

    Business Analyst at IRASBusiness Analyst at IRAS

    View Profile
  • Teow Rui Jing

    Teow Rui JingTeow Rui Jing

    Customer Service Officer at IRASCustomer Service Officer at IRAS

    View Profile
Eunice Whey