MS office
Tan Poh Kuan
Management Executive
Klang
Summary
Collaborative leader and problem-solver with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
6
6
Languages
Work History
Management Trainee
RE&S Enterprises Pte Ltd
Yakiniku GO-PLUS, Suntec City Singapore
03.2023 - 06.2024
- Developed detailed plans based on broad guidance and direction.
- Analyzed customer feedback to identify areas for improvement.
- Participated in strategic planning sessions to contribute valuable insights into company direction and long-term goals.
- Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the outlet , servicing the customer, promotions etc
- Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)
- Be fully knowledgeable with the outlet operation and to efficiently manage the operation of all shifts
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Handle customers’ compliments and complaints promptly
- Suggest and recommend improvements to the running of the outlet
- Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders
- Monthly Stocktakes, Monthly inventory control
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Described product to customers and accurately explained details and care of merchandise.
- Enhanced team performance by implementing effective communication strategies within the group.
- Analyzed sales data for accurate forecasting, enabling proactive adjustments to strategy as needed for maximum revenue generation.
Marketing Consultant
ED IT Solutions
Kuala Lumpur, Malaysia
01.2022 - 12.2022
- Identifying and crafting main media message
- Developing strategies and company goals
- Executing strategic tasks and monitoring outcomes
- Conduct market research by using SWOT
- Monitor marketing outcome and analyze results
- Outsource and produce necessary marketing materials
- Assisting ongoing marketing campaigns
- Developing and implementing internal brand and management strategies
- Achieved client vision and marketing objectives by collaborating with various departments.
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
Purchasing Senior Executive
DoubleTree by Hilton
Putrajaya, Malaysia
12.2019 - 03.2021
- Assisting with pre-opening
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Negotiated pricing and terms with vendors to secure best value for company.
- Coordinate with different division heads
- Optimizing the company budget for internal department purchase request
- Procurement responsibilities including budgeting and ROI, sourcing vendors, short-listing, negotiations, finalizing, issuing purchase order
- Assisting Chief Engineer on renovation and construction projects, Ensuring each quotation are compatible for each work scope upon request
- Performed monthly reconciliation of open purchasing orders.
- Implemented policies to reduce cost and eliminate waste.
- Built and maintained relationships with manufacturer representatives to negotiate pricing, terms, freight and return allowances.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Identified opportunities to reduce lead times and improve inventory management.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Purchasing Junior Executive
Pullman Hotel and Resorts
Putrajaya, Malaysia
06.2018 - 11.2019
- Meeting daily operation needs, market purchases and Capital Expenditure (CapEX)
- Maintain proper record of capital items purchased
- Recording company inventory
- Assisting Financial Controller in compiling quotations, obtaining samples and selection process
- Preparing spending analysis by various variable such as item category or supplier
- Arranging tender process for market-list purchase
- Reviewed invoices and monitored payments for timely reconciliation.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Implemented policies to reduce cost and eliminate waste.
Education
Bachelor in Culinary Arts (Hons) -
Berjaya University College of Hospitality
Malaysia 04.2001 -
Diploma in Culinary Arts -
Berjaya University College of Hospitality
Malaysia 04.2001 -
Skills
Operations Support
Problem-solving abilities
Inventory Control
Customer Relations
Record-keeping
Purchasing Analytics
Vendor Sourcing
Effective Communication
Contract Negotiation
Budget Planning
Teamwork and Collaboration
Multitasking Abilities
Self Motivation
Personal Information
- Place of Birth: Klang, Malaysia
- Date of Birth: 09/12/1995
- Gender: Male
- Nationality: Malaysian
- Driving License: D
- Marital Status: Single
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed purchasing operations for more than 8 Departments.
Software
Photoshop
Material Control System
IT Skills
Ice Skating
One of my favourite sport
Timeline
Management Trainee
RE&S Enterprises Pte Ltd
03.2023 - 06.2024
Marketing Consultant
ED IT Solutions
01.2022 - 12.2022
Purchasing Senior Executive
DoubleTree by Hilton
12.2019 - 03.2021
Purchasing Junior Executive
Pullman Hotel and Resorts
06.2018 - 11.2019
Bachelor in Culinary Arts (Hons) -
Berjaya University College of Hospitality
04.2001 -
Diploma in Culinary Arts -
Berjaya University College of Hospitality
04.2001 -