- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Full Time position. Ready to help team achieve company goals.
- Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
- Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Hi, I’m
Werner Goh
Summary
Overview
6
years of professional experience
Work History
Shake Shack
Full Time
10.2020 - 04.2021
Job overview
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
IBM
Internship Student
03.2019 - 08.2019
Job overview
- Explored new technologies and approaches to streamline processes.
- Sorted and organized files, spreadsheets, and reports.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Provided technical support, updating routine, and special requirements.
Ichiban Sushi
Part Time
09.2018 - 12.2019
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
FSSOCOM PTE PTD
Internship Student
08.2016 - 02.2017
Job overview
- Provided clerical support, addressing routine, and special requirements.
- Procuring of Hardware parts to satisfy customers requirements
- Explored new technologies and approaches to streamline processes.
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
Wang Dae Bak (Pocha)
Part Time Waiter
06.2016 - 11.2016
Job overview
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Informed customers about daily and seasonal specials.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Ransnet Pte Ltd
Hardware Technician
12.2014 - 03.2015
Job overview
- Performed tests of functionality, security, and performance of different workstations and devices.
- Investigated hardware product issues involving materials and software and devised solutions.
- Provided basic end-user troubleshooting and desktop support.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
Education
Ngee Ann PolytechnicSingapore
from Information Technology
04.2020
University Overview
- Member of ICT Society, [2017] to [2018]
Institute of Technical Education (ITE)ITE WEST
from Information Technology (Mobile Application)
03.2017
University Overview
- 4.0, ITE College West, 2016 - 4.0 GPA Conversion
- Director's List, [Top 10%, 2015]
- Overseas Improvement Program (Hong Kong)
Institute of Technical Education (ITE)ITE WEST
from Infocomm Technology (Cloud Computing)
12.2014
University Overview
- 3.5, ITE College West, 2016 - 3.4 GPA Conversion
- Overseas Improvement Program (Myanmar)
Zhenghua Secondary SchoolSingapore
from N-Level
12.2012
University Overview
- N-Level 5 Score
Zhenghua Primary SchoolSingapore
from PSLE
12.2008
University Overview
- Member of Violin Club, 2006 to 2008
Boon Lay Garden Primary SchoolSingapore
University Overview
- Member of Handbell Ensemble, 2003 to 2005
Skills
- Computer Configurations
- User Experience
- LAN and WAN Assessment
- Updating Software
- Computer System Maintenance
- Troubleshooting Network Issues
- Hardware and Software Configuration
- Technical Support and Assistance
- Microsoft Windows and Office
Singing
Singing
I am a Bathroom Singer and for years of self exploration, managed to developed own style of tone & singing style. I have known famous singers from different generations, will tend to copy them but tend keep practicing due to not having my fundamentals down by attending singing lessons. Now, I managed to participate in an Event that showcase my singing to everyone in SBAB organization
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Upper intermediate (B2)
Timeline
Full Time
Shake Shack
10.2020 - 04.2021
Internship Student
IBM
03.2019 - 08.2019
Part Time
Ichiban Sushi
09.2018 - 12.2019
Internship Student
FSSOCOM PTE PTD
08.2016 - 02.2017
Part Time Waiter
Wang Dae Bak (Pocha)
06.2016 - 11.2016
Hardware Technician
Ransnet Pte Ltd
12.2014 - 03.2015
Ngee Ann Polytechnic
from Information Technology
Institute of Technical Education (ITE)
from Information Technology (Mobile Application)
Institute of Technical Education (ITE)
from Infocomm Technology (Cloud Computing)
Zhenghua Secondary School
from N-Level
Zhenghua Primary School
from PSLE
Boon Lay Garden Primary School
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