Wen Xin Oh

Perform picking, packing, sorting of items

• Greet and engage customers in a friendly and professional manner.
• Assist customers in finding products and offer product recommendations based on their needs.
• Provide accurate product information, including features, benefits, and usage.
• Demonstrate product features and functionality to customers as needed.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain a neat and organized store environment, including restocking shelves, folding clothes, and tidying displays.
• Monitor and replenish inventory levels as needed.
• Assist with visual merchandising and store displays to enhance the customer shopping experience.
• Uphold company policies and procedures regarding customer service, sales, and store operations.
• Collaborate with team members to achieve sales targets and ensure customer satisfaction.
• Handle customer inquiries, complaints, and returns in a professional and courteous manner.
• Adhere to safety and security protocols to ensure a safe shopping environment for customers and staff
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• Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
• Operated cash register to record transactions accurately and efficiently.
• Built relationships with customers to encourage repeat business.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Eg. Managed over 50 orders per day and learn how to make the drinks