Wen Wen Pang
Summary
Dynamic Supervisor with a proven track record at Gong Cha, specializing in operations management and staff development. Excelled in enhancing workflow efficiency and fostering a culture of employee motivation, resulting in a significant improvement in guest satisfaction. Skilled in inventory oversight and analytical thinking, consistently delivering exceptional results.
Overview
2
2
years of professional experience
Work History
Supervisor
Gong Cha
09.2022 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Deliver exceptional hospitality to our guests, your fellow teammates, and all of our vendors and suppliers
- Make and serve a selection of delicious beverages with a variety of different brewing and preparation methods
Education
Spm - Spm
Sekolah Ayer Tawar
Malaysia10.2018
Skills
- Training and mentoring
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Staff Development
- Staff Discipline
- Processes and procedures
- Operations Management
- Process Monitoring and Improvement
- Inventory Oversight
- Analytical Thinking
Timeline
Supervisor
Gong Cha
09.2022 - 06.2024
Spm - Spm
Sekolah Ayer Tawar
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