Wen Ling Tan

As Leasing Admin Executive, my role is to support the leasing business units managing the company’s tenants in the residential, business space and retail sectors. My job scope includes:

• Drafting tenancy-related agreements and side letters for the leasing business units in a timely manner. Includes interpreting the various clauses, drafting special conditions and clauses variations etc.
• Standardising and maintaining document compliance across the leasing business units.
• Carrying out checks on tenancy documents to ensure compliance with company’s SOPs.
• Maintaining SAP tenancy data for billing purposes and renewal of tenancies.
• Maintaining Sharepoint to facilitate easy retrieval of tenancy records.
• Digitalising tenancy documents via Adobe PDF and Docusign.
• Facilitating stamping of tenancy documents.
• Promptly addressing the leasing business units’ inquiries and resolving issues in a timely manner.
• Handling confidential information discreetly.
• Being the custodians for physical documents pertaining to the company’s tenancies.

As secretary to Ms Sharmila Gunasingham, my tasks include:-

• Managing her daily schedule, appointments, travel arrangements, hosted events etc.
• Managing her various correspondence including but not limited to taking down her dictated emails.
• Liaising with her clients and business partners’ offices.
• Most importantly, handled sensitive information with discretion and maintaining confidentiality.

As Senior Admin Exec in a commercial music school, my role includes:

• Facilitating music classes between teachers and students.
• Processing students’ enrolment.
• Organising music examinations, concerts for the students.
• Providing on-the-job training for junior admin executives.

While studying, I took on a part-time job to support my studies. As a waitress in a fine-dining restaurant, I:-

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Excelled in menu knowledge to better recommend dishes to the customers.

Upon graduation from Ngee Ann Polytechnic, I was employed as a book seller.

• Excelled at customer service to provide the best experience to customers, including recommending titles and placing orders for customers etc
• Operated cash register to process payments and provided receipts to establish proof of transaction.
• Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.