Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Business Development Executive
Info-Tech Systems Integrators Pte Ltd
11.2021 - Current
Develop and manage long term strategic relationships with prospective and existing clients
Identify, manage, and close multiple opportunities and projects at the same time, developing our commercial business
Work towards monthly targets in line with team goals
Responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision
Participate in team meetings and contribute valuable ideas
Ensure accurate overview and forecasts of sales activities using CRM System and various metrics
Target and influence new customers to use Info-Tech range of products
Negotiated client contracts and agreements to cultivate profitable business transactions.
Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
E-Commerce Executive
Keaworld Pte Ltd
04.2021 - 11.2021
Executing extensive marketing research to identify product potential for development
New product development, alongside with conceiving brand identity and brand building
Setting up new product listings on the online stores and platform (with high converting product images, copy and video)
Understanding USA and Western Europe consumers' online purchase behaviour and habits
Creating enticing social media and online advertising campaigns for boosting presence in targeted market
Product sourcing, evaluation of quotations & price negotiation with Chinese suppliers
Perform inventory planning and inventory optimization
Monitor export/import shipment schedules and understanding regulation
Analyzed e-commerce data to identify trends, making informed decisions for inventory management and pricing adjustments.
Monitored online feedback provided by customers regarding services and products to identify points for improvement.
Project Sales Executive
Webbynomics Pte. Ltd.
05.2020 - 04.2021
Inhouse software development and support
Post-workshop engagement with the customer (Ecommerce - Amazon)
Setting up new product listings on the online stores and platform (with high converting product images, copy and video)
Assist trainer in conducting workshop under the direction of trainer
Assist in project fulfillment and follow up with customer
Follow up with the potential customer and convert sales (commission applicable)
Ad-hoc task as required by the director from time to time
Coaching the workshop participant and customer service
Business development, brainstorm and generate new ideas for sales
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Event Customer Relation
Digimatic Media Pte. Ltd.
08.2018 - 04.2020
Assist in setting up event venue
Managed high call volumes while maintaining a professional demeanor, ensuring all inquiries were addressed promptly and effectively.
Cultivated customer loyalty, promoted repeat business, and improved sales.
Provided information regarding charge accounts and loyalty programs.
Assisted in the organization of successful events by coordinating with various departments to ensure smooth execution.
Provided exceptional service to diverse clientele, catering to individual needs and preferences for an inclusive event experience.
Senior Recruitment Consultant
Jober recruitment Pte Ltd
11.2016 - 09.2017
Communicate with clients to get a clear view on their hiring needs and organizational goals
Research into clients company
Develop and implement strategies based on clients needs
Identify prospective candidates using a variety of channels
Conduct confidential interviews
Build long-term client relationships
Research and develop recruiting leads
Develop a sustainable candidate lead strategy
Established strong relationships with industry professionals through networking events and social media outreach.
Business Analyst (Business Development Executive) at DataMites Global TrainingBusiness Analyst (Business Development Executive) at DataMites Global Training