Summary
Overview
Work History
Education
Skills
05 LANGUAGES
Timeline
Generic

Weng Ruilian

Singapore

Summary

Communicates well with customers. Adaptable and able to perform well during rush hours.

Overview

10
10
years of professional experience

Work History

Ops and Admin Manager

On and On Diners
11.2024 - Current
  • Handled customer enquiries and client communications
  • Coordinated order processing and sales completion
  • Developed schedules and maintained task organization
  • Prepared customer quotations and sales documentation
  • Provided professional customer service and relationship management
  • Supported operational processes to ensure efficiency

Sales Executive

Rasel Catering
01.2024 - 07.2024
  • Drove lead generation and converted prospects into customers
  • Managed customer enquiries with a focus on satisfaction and retention
  • Performed proactive outbound calls to expand client base
  • Coordinated order processing to maintain operational efficiency
  • Developed tailored sales strategies to meet diverse client needs and preferences.

Admin

On and On Diners
09.2021 - 03.2022
  • Settled any customer disputes in a professional and pleasant manner.
  • Remained flexible, adaptable, and punctual.
  • Assisted with general Ad-hoc office duties.
  • Printing foodstamps for kitchen
  • Preparing driver schedule, delivery orders, invoices.

Driver Assistant

On and On Diners
04.2019 - 03.2020
  • Assisted with food preparation when necessary.
  • Contributed ideas on how to improve the delivery process.
  • Utilize excellent time management skills to ensure that orders were received on time.
  • Physical work of carrying buffet trays, table, set up.
  • Ensure cleanliness and food hygiene for food deliveries.
  • Handled food with sanitation and safety in mind.

Service Crew

BOOST
10.2017 - 01.2018
  • Maintained a focus on Service Values and Service Excellence.
  • Made suggestions to customers based on preferences.
  • Worked well independently as well as collaboratively.

Sales Promoter

SONY
10.2015 - 12.2016
  • Brought forth a customer-centric attitude.
  • Followed instructions from supervisors and aimed to increase workflow.
  • Remained knowledgeable about industry trends.

Waitress

Nana's Green Tea
10.2015 - 12.2015
  • Adhered to all company rules and guidelines.
  • Worked as a flexible server during overflow periods.
  • Accurately recorded orders and notified chefs of any dietary restrictions.

Education

N Level - undefined

Newtown Secondary
Singapore
10.2016

undefined

Shuqun Secondary
Singapore
03.2014

PSLE - undefined

Greenridge Primary
Singapore
10.2011

Skills

  • Fast Learner
  • Customer Service
  • Ability to Multitask
  • Adaptability
  • Communication
  • Ability to Work Under Pressure

05 LANGUAGES

Chinese
Malay
English

Timeline

Ops and Admin Manager

On and On Diners
11.2024 - Current

Sales Executive

Rasel Catering
01.2024 - 07.2024

Admin

On and On Diners
09.2021 - 03.2022

Driver Assistant

On and On Diners
04.2019 - 03.2020

Service Crew

BOOST
10.2017 - 01.2018

Sales Promoter

SONY
10.2015 - 12.2016

Waitress

Nana's Green Tea
10.2015 - 12.2015

N Level - undefined

Newtown Secondary

undefined

Shuqun Secondary

PSLE - undefined

Greenridge Primary
Weng Ruilian