Summary
Overview
Work History
Education
Skills
Timeline
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Wen Feng Lai

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Well Collective. Successfully managed multiple tables while ensuring guest satisfaction and efficient service. Proficient in cash handling and POS systems, contributing to a seamless dining experience and fostering guest engagement.

Overview

2
2
years of professional experience

Work History

Server

Well Collective
12.2024 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Packing, Shipping, and Receiving Assembler

ShingLee Bookstore
10.2023 - 01.2024
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.

Education

Electronical Engineering

Institute of Technical Education
10 Simei Ave , 486047

GCE N Level -

Serangoon Secondary School
11 Upper Serangoon View , 534237
09.2024

PSLE

Maris Stella High School Primary
80 Bartley Rd , 539786
10.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Well Collective
12.2024 - 05.2025

Packing, Shipping, and Receiving Assembler

ShingLee Bookstore
10.2023 - 01.2024

Electronical Engineering

Institute of Technical Education

GCE N Level -

Serangoon Secondary School

PSLE

Maris Stella High School Primary

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Wen Feng Lai