WENDY WOO
Summary
Organized, dependable and friendly candidate with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Huttons / ERA / SRI / Propnex
11.2008 - Current
- Assisted clients in selling, purchasing and/or renting of residential, commercial and industrial properties.
- Managed contracts, negotiations, and all aspects of sales to finalise transactions.
- Advised clients on market conditions and property value for informed decision-making.
- Coordinated appointments to show tenants and buyers prospective properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maintained connections with clients to encourage repeat business and referrals.
Business Development Manager
SPH Magazines Pte Ltd
01.2007 - 09.2008
- Generated sales in contract publishing.
- Worked with Publishing and Creative teams to create customised publications for clients.
- Managed a portfolio of accounts to retain existing relationships and grow share of business.
- Reached out to potential clients via telephone, email, and in-person inquiries.
- Managed a team to facilitate regular communication with clients to ensure their needs were met, fostering long-lasting relationships.
Sales Manager
Kyodo Printing Pte Ltd
11.2005 - 12.2006
- Generated sales in book printing with Europe and U.S. publishers by attending trade shows and exhibitions.
Sales Manager
Times Printers Pte Ltd
09.2002 - 11.2005
- In-charge of local key accounts, as well as Europe accounts.
- Managed accounts to retain existing relationships and grow share of business.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved established KPI for individual performance through teamwork and focus on clients.
Sales Executive
World Kitchen (Asia) Pte Ltd
04.2000 - 09.2002
- In-charge of generating sales with department stores.
- Collaborated with marketing team to create impactful campaigns that generated sales and increased brand awareness.
- Collaborated with internal teams, such as product development and supply chain, to ensure seamless client experience throughout the sales process.
Sales Executive
Times Printers Pte Ltd
06.1996 - 09.2000
- Managed local key account publishers.
- Increased sales by offering additional products or product features.
- Build excellent customer relationships, resulting in increased customer loyalty and repeat business.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Executive
TCS International Pte Ltd
05.1995 - 06.1996
- In-charge of Japan, Australia, New Zealand and European markets.
- Generated sales for locally produced drama series, documentaries and current affairs programs to broadcast TV stations, cable TV stations and video tapes distributors.
Marketing Executive
Tour East (1990) Pte Ltd
01.1994 - 05.1995
- Assisted in developing M.I.C.E. programs for clients.
Sales Promoter
Others - Pristine Home Fragrance / Pryce Tea
09.2023 - 02.2024
- Increased sales by effectively communicating product features and benefits.
- Engaged in friendly conversation with customer to better uncover individual needs and preferences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customer preferences to determine focus of sales efforts.
- Ensured accurate inventory control by conducting regular stock checks, updating records as needed, and informing management of any discrepancies.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
Education
Bachelor of Business (Marketing) - Marketing
Curtin University of Technology
Perth, Western Australia12.1993
Skills
- Key Account Management
- Lead Generation
- Relationship Building
- Product Knowledge
- Verbal and written communication
- Continuous improvements
- Promotional sales events
- Customer Service
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Sales Promoter
Others - Pristine Home Fragrance / Pryce Tea
09.2023 - 02.2024
Real Estate Agent
Huttons / ERA / SRI / Propnex
11.2008 - Current
Business Development Manager
SPH Magazines Pte Ltd
01.2007 - 09.2008
Sales Manager
Kyodo Printing Pte Ltd
11.2005 - 12.2006
Sales Manager
Times Printers Pte Ltd
09.2002 - 11.2005
Sales Executive
World Kitchen (Asia) Pte Ltd
04.2000 - 09.2002
Sales Executive
Times Printers Pte Ltd
06.1996 - 09.2000
Sales Executive
TCS International Pte Ltd
05.1995 - 06.1996
Marketing Executive
Tour East (1990) Pte Ltd
01.1994 - 05.1995
Bachelor of Business (Marketing) - Marketing
Curtin University of Technology
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