Wendy Ng
Summary
Strategic HR professional with extensive experience across HR business partnering, organizational transformation, workforce strategy and talent acquisition within complex environments. Brings broad exposure across the full spectrum of HR, including organization design, employee engagement, performance management, workforce planning, talent management, recruitment, employee relations and HR transformation initiatives.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Human Resources Manager (HRBP Lead)
NTUC First Campus Co-operative Ltd
01.2023 - Current
- Lead HR business partnering for corporate and operational functions, advising leadership on workforce strategy, talent and organizational design. Partner closely with Heads on manpower planning, policy and budget forecasting to align workforce plans with business priorities. Drive performance management, compensation cycles, recruitment and talent reviews across business units.
- Key Achievements
- Organization Transformation: Appointed Project Manager for organization-wide restructuring; led stakeholder alignment, communications and execution across NFC and NTUC entities
- Manpower Planning & Budgeting: Partnered HODs in annual manpower planning and budget forecasting, aligning headcount plans with business growth, productivity targets and cost constraints
- Workforce Optimization: Project managed engagement with Aon on headcount optimization, organization structure reviews and efficiency initiatives
- Talent Framework Transformation: Partnered leadership teams on the relaunch of talent frameworks and role architecture in support of organization transformation and workforce optimization initiatives
- Employee Engagement Survey: Led organization-wide engagement surveys, working with senior management team to derive insights, identify key themes and drive targeted action plans to improve engagement outcomes
- HR Transformation (Systems): Led change management for AI initiatives, system rollout and Google tools adoption across NFC's network of 6,000 employees
- Governance & Risk: Appointed Risk Coordinator and Data Champion, overseeing enterprise risk consolidation and strengthening HR data governance practices
- Recruitment & Organization Design: Partnered leadership teams on evaluation of new roles, organization structures and strategic hiring needs aligned to workforce and business priorities
Human Resources Manager (Senior HRBP)
NTUC First Campus Co-operative Ltd
07.2014 - 12.2022
- Led and participated in multiple organization restructuring, workforce planning and centre merger/closure initiatives aligned to business transformation and operational needs. Strengthened performance management and calibration practices across departments. Led HR policy reviews, implementation and organization-wide rollouts to support evolving business and workforce needs. Drove HR initiatives to improve employee engagement and retention outcomes.
- Key Achievements
Assistant Manager, Human Resources (Talent Acquisition Lead)
NTUC First Campus Co-operative Ltd
01.2011 - 01.2014
- Led Talent Acquisition function, managing full end-to-end recruitment strategy and delivery across educators, corporate and support functions.
- Key Achievements
- Oversaw a team of 8 recruiters and led recruitment strategies supporting estimated annual hiring volume of ~1,500 employees during a period of rapid organizational growth, contributing to the expansion of NFC's preschool network from 50 to 80 centres
- Partnered stakeholders on workforce planning and hiring strategies aligned to business needs
- Developed multi-channel recruitment strategies, talent pipelines and institutional partnerships to strengthen talent attraction
- Improved hiring efficiency and candidate quality through structured recruitment processes and stakeholder alignment
Assistant Manager, Human Resources (HR Generalist)
NTUC First Campus
01.2009 - 01.2011
- Managed full spectrum HR for ~20 PCF centres across 5 zones (outsourced to NTUC First Campus), supporting an employee network of approximately 600 staff.
- Key Contributions
- Oversaw HR operations including recruitment, employee relations, and performance management
- Partnered with PCF HR as governance body to ensure alignment and compliance
- Led transition management of centre ownership transfer back to PCF, including change management, stakeholder engagement, and communication to ensure smooth handover
Senior Human Resource Business Partner (HR Generalist)
NTT Asia Pacific Pte. Ltd previously known as Datacraft Singapore Lte Ptd
01.2006 - 01.2009
- Managed full spectrum HR operations and business partnering support for technology teams.
- Key Achievements
- Managed end-to-end recruitment, onboarding and offboarding processes
- Supported salary benchmarking and market compensation exercises
- Partnered stakeholders on employee relations and HR advisory matters
- Supported employee engagement initiatives and HR operational improvements
- Managed payroll administration and employee lifecycle processes
Human Resources Officer
Maxtor Peripherals (S) Pte Ltd
01.2000 - 01.2007
- Supported HR operations including recruitment, onboarding, and employee relations.
Education
Bachelor of Commerce - Marketing & Management
Curtin University of Technology
01.1999
Skills
- HR Business Partnering
- Change Management
- Workforce Planning
- Talent Assessment & Succession Planning
- Talent Acquisition Strategy
- Organizational Design
- Performance Management
- Stakeholder Management & Corporate Governance
- HR Transformation & Systems Implementation
- Compensation & Benefits
Certification
- KF Potential Blended Certification (2025)
- Skills Framework for HR Workshop (2019)
- Engaging Leadership Programme (ELP) (2017)
- Leading HR Professional Award by SHRI (2013)
Timeline
Senior Human Resources Manager (HRBP Lead)
NTUC First Campus Co-operative Ltd
01.2023 - Current
Human Resources Manager (Senior HRBP)
NTUC First Campus Co-operative Ltd
07.2014 - 12.2022
Assistant Manager, Human Resources (Talent Acquisition Lead)
NTUC First Campus Co-operative Ltd
01.2011 - 01.2014
Assistant Manager, Human Resources (HR Generalist)
NTUC First Campus
01.2009 - 01.2011
Senior Human Resource Business Partner (HR Generalist)
NTT Asia Pacific Pte. Ltd previously known as Datacraft Singapore Lte Ptd
01.2006 - 01.2009
Human Resources Officer
Maxtor Peripherals (S) Pte Ltd
01.2000 - 01.2007
Bachelor of Commerce - Marketing & Management
Curtin University of Technology
Availability
1.5 Months (Negotiable)