Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wellington Taveras

Baldwin

Summary

Dynamic professional with extensive customer service experience, excelling in relationship building and problem-solving. Proven ability to enhance customer satisfaction and manage high-stress situations effectively. Skilled in teamwork and time management, with a strong background in technical support from the US Army. Reliable and dedicated to achieving results.

Overview

6
6
years of professional experience

Work History

Sony VPL/Sales Associate

Best Buy
05.2024 - Current

Expert knowledge on all Sony products with the best deals in Best Buy.

  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Self Checkout Cashier

Walmart
04.2022 - 10.2022
  • Enhanced customer satisfaction by efficiently managing self-checkout stations and promptly addressing issues.
  • Exceeded company standards for customer service ratings through consistent professionalism and friendly demeanor while assisting shoppers at self checkout.

Warehouse Worker

Amazon
08.2020 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [50] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Signal Support Specialist (25U)

US Army
11.2018 - 12.2019

Maintaining and troubleshooting battlefield signal support systems, including radio, data, and computer systems, ensuring seamless communication for the Army.

Education

High School Diploma -

Hazleton Area High School
United States
06-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Languages

English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)

Timeline

Sony VPL/Sales Associate

Best Buy
05.2024 - Current

Self Checkout Cashier

Walmart
04.2022 - 10.2022

Warehouse Worker

Amazon
08.2020 - 03.2022

Signal Support Specialist (25U)

US Army
11.2018 - 12.2019

High School Diploma -

Hazleton Area High School
Wellington Taveras