Extensive experience in managing out-of-gauge cargo, breakbulk and general shipments, with a strong emphasis on pricing, analyzing client booking volumes, and negotiating optimal rates with carriers.
Proven track record in handling VIP customer bid tenders for sea export, import, and cross-trade services
Developed and maintained strong customer relationships, managed tender bids and freight inquiries, negotiated competitive rates with carriers and service providers, and ensured smooth execution of shipments through effective coordination and timely issue resolution.
Directed domestic and international shipping operations, sourced new customers, provided customized quotations, ensured regulatory compliance, and negotiated competitive rates with overseas agents to enhance cost efficiency and ensure timely delivery.
Managed daily operations of domestic and international shipments, coordinated with forwarders and suppliers to optimize costs, maintained stock accuracy, ensured document consistency, and collaborated with internal teams and overseas colleagues to ensure efficient workflow.
Possess strong knowledge of transportation costs, risks, regulations, customs clearance procedures, and shipping Incoterms, along with experience in Singapore’s import/export permit applications and proficiency in Sysfreight and Cargowise systems