Wei Ming Wong
Higher Nitec In Electronics Engineering
Singapore
Summary
With a compassionate and empathetic nature, I prioritize the well-being of others and consistently demonstrate the ability to adapt to diverse situations. I maintain professionalism and composure, even in challenging circumstances, ensuring that I respond effectively and thoughtfully to the needs of those around me.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Ground Staff @ Changi Airport Group
Changi Airport Group // Persolkelly
10.2024 - Current
- Assist travelers through immigration, directing elderly passengers and children under 6 to the special assistance lane. Provide guidance to confused travelers, inform them about the new facial recognition system, and handle ad-hoc tasks, including answering queries and offering proactive assistance.
Fast Kiosk Ambassador
SATS
04.2024 - 12.2024
- Welcome passengers, assist with self-check-in at Singapore Airlines counters, manage counter queues to minimize delays, address travelers' queries, expedite late travelers, and perform other ad-hoc tasks as assigned.
Intern
Myhalo
10.2023 - 04.2024
- Receive and verify trade-in devices, grade them per SOP, explain grades to owners, and process payments. Coordinate device returns or process trade-ins in the system for finance team payment. Conduct inventory stock takes and perform ad-hoc tasks as assigned
Education
Higher Nitec - Electronics Engineering
ITE West
Singapore 01.2022 - Current
N Lvl - Secondary School
Greenridge Secondary School
Singapore, Null, Singapore 01.2018 - 10.2021
Skills
Communication skills
Microsoft 365
Teamwork
Time-management
Problem-Solving
Certification
Food Hygiene Certificate, 11/2019
Awards
- Edusave Certificate of Academic Achievement, 10/2021, For achieving good academic performance and demonstrating good conduct
- PRIDE Award, 10/2021, School Values Award
Timeline
Ground Staff @ Changi Airport Group
Changi Airport Group // Persolkelly
10.2024 - Current
Fast Kiosk Ambassador
SATS
04.2024 - 12.2024
Intern
Myhalo
10.2023 - 04.2024
Higher Nitec - Electronics Engineering
ITE West
01.2022 - Current
N Lvl - Secondary School
Greenridge Secondary School
01.2018 - 10.2021
Food Hygiene Certificate, 11/2019
National Day Volunteering Certificate, 09/2022, Volunteered with Heartware Network as General Volunteer for NDP 2022
Similar Profiles
JOSEPH TENJOSEPH TEN
Project Manager at Changi Airport GroupProject Manager at Changi Airport Group
Nur Alisha Binte AidilNur Alisha Binte Aidil
Carnival Event Crew at Changi Airport GroupCarnival Event Crew at Changi Airport Group
Rita SitaramRita Sitaram
Human Resource Administrator at Changi Airport GroupHuman Resource Administrator at Changi Airport Group