Wei Kian Tan
Summary
Proven leader with a track record of strategic planning and client relationship excellence at ASTANA MODAL (M) SDN BHD. Expert in leveraging problem-solving skills and attention to detail to deliver solutions that enhance operational efficiency and client satisfaction. Skilled in team leadership, driving significant improvements in financial reporting and customer service.
Overview
31
31
years of professional experience
Work History
Consultant
ASTANA MODAL (M) SDN BHD
01.2018 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
Property Manager
Galeri Kencana SDN BHD
04.2010 - 01.2018
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Generated professional networks by engaging in professional, industry and government organizations.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Generated leads for sales and rental properties through cold calls and referrals.
- Responded to Common Area Maintenance (CAM) inquiries.
Accounts Payable Manager
Spade Capital SDN BHD
01.1993 - 03.2010
- Managed accurate and timely processing of over 850 invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
Education
No Degree - Book Keeping
Pearson LCCI Level 2 Certification in Bookkeeping
Kuala Lumpur03.1994
High School Diploma -
SMK MENJALARA
Kuala Lumpur04.1992
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Strategic Planning
- Customer Relationship Management
- Issue Resolution
Timeline
Consultant
ASTANA MODAL (M) SDN BHD
01.2018 - Current
Property Manager
Galeri Kencana SDN BHD
04.2010 - 01.2018
Accounts Payable Manager
Spade Capital SDN BHD
01.1993 - 03.2010
No Degree - Book Keeping
Pearson LCCI Level 2 Certification in Bookkeeping
High School Diploma -
SMK MENJALARA
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