Wayne Wei Jian Allwood
Central
Summary
Dynamic professional with a proven track record in client service excellence and sales expertise, honed at Cortina Watch. Excelled in sales optimisation and strategic marketing, significantly enhancing client acquisition and retention. Skilled in Microsoft Office and flexible problem-solving, adept at transforming challenges into opportunities.
Overview
5
5
years of professional experience
Work History
Customer Relations Associate
Cortina Watch
Singapore
02.2024 - Current
Acquired advanced understanding of timepieces.
Utilized social media, online queries and boutique visits to acquire new clients.
Facilitated the retention of longstanding clients through consistent attention.
Undertook training sessions focused on sales and customer relations.
Operations and Exercise Assistant
Maritime Security Task Force
Singapore
11.2019 - 11.2021
Coordinated exercises with international operation centres and merchants within the maritime shipping sector.
Education
Diploma - Business Administration
PSB Academy
SingaporeWPLN - Level 7
British Council Singapore
Singapore09.2021
Skills
Sales Expertise
Client Service Excellence
Flexible Problem Solving
Proficient in Microsoft Office
Prospective Client Outreach
Digital Sales Optimisation
Accomplishments
Foundation in Business Administration PSB Academy
Rolex Basic Training Course
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Customer Relations Associate
Cortina Watch
02.2024 - Current
Operations and Exercise Assistant
Maritime Security Task Force
11.2019 - 11.2021
Diploma - Business Administration
PSB Academy
WPLN - Level 7
British Council Singapore