Loi Wei Hsien Arissa
................................
Summary
Experienced with over 16 years of experience in travel industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful and passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
32
32
years of professional experience
1
1
year of post-secondary education
Work History
Real Estate Professional
OrangeTee & Tie Pte Ltd
09.2007 - Current
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Help Desk Cum Training Supervisor
Amadeus GDS Singapore Pte Ltd
01.2002 - 09.2007
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Senior Tour Executive
Universal Travel Corporation Pte Ltd
01.1991 - 12.2001
- Built personal relationships with guests to promote positive experiences.
- Developing effective sales strategies to increase company sales.
- Researched information and customize niche destination itineraries to company and individual.
- Identified issues, analyzed information and provided solutions to problems.
- Making presentation to customers (one to one and one to hundreds)
- Provide top notch travel strategies and sale technique to professional travel agency in Singapore and overseas, for corporate and individual clients.
- Engaging in ongoing training on business development.
Education
Certificate in Digital Marketing
Google
Singapore 09.2021 - 02.2022
Diploma in IATA-UFTAA
IATA-UFTAA
01.1994 - 12.1994
New Fare Construction Rules
Amadeus GDS Pte Ltd
Singapore 05.2005 - 05.2005
Project Management
Amadeus GDS Pte Ltd
Singapore 06.2007 - 06.2007
Skills
Travel research
undefinedTimeline
Certificate in Digital Marketing
Google
09.2021 - 02.2022
Real Estate Professional
OrangeTee & Tie Pte Ltd
09.2007 - Current
Project Management
Amadeus GDS Pte Ltd
06.2007 - 06.2007
New Fare Construction Rules
Amadeus GDS Pte Ltd
05.2005 - 05.2005
Help Desk Cum Training Supervisor
Amadeus GDS Singapore Pte Ltd
01.2002 - 09.2007
Diploma in IATA-UFTAA
IATA-UFTAA
01.1994 - 12.1994
Senior Tour Executive
Universal Travel Corporation Pte Ltd
01.1991 - 12.2001
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