I take pride in my work and have a principle of finishing my work before moving on to other stuff and strong sense of responsibility for the things I do.
Overview
10
10
years of professional experience
Work History
Basketball Coach/Sales/Relationship Manager
Singapore Basketball Academy
05.2023 - Current
Built and maintained relationships with new and existing clients while providing high level of expertise.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
Promoted sportsmanship, teamwork, and respect among players both on and off the court.
Enhanced player skills through personalized coaching and feedback.
Sales Executive
Eazea Smart Lock
12.2022 - 02.2023
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies
Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations
Expanded market share with strategic territory planning and targeted prospecting
Developed key partnerships, resulting in increased lead generation and cross-selling opportunities
Doing Sales Coordinator Roles too (Such as Attending to clients problems and difficulties, arranging installation date and time ETC.) Providing professional advises too.
Police Officer
Singapore Police Force
08.2020 - 08.2022
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly
Reduced criminal activity in assigned areas through proactive policing and community engagement
Conducted thorough investigations for various cases, leading to timely resolutions and justice served
Assisted in the development of crime prevention strategies, resulting in safer neighborhoods
Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties
Trained new officers on department policies and procedures, fostering a professional work environment focused on public service
Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs
Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement
Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
Intern
UTC Aerospace Systems
04.2018 - 08.2018
Enhanced intern productivity by assisting with project coordination and providing ongoing support
Streamlined office processes for improved efficiency and time management through regular organization and filing
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
Trusted with S.O.P manuals generating
(Crafting and writing manuals on specific task for working personnel to follow) Take part in Project Kaizen with full timers
To improvise working efficiency and eliminating hazards and cons.
Convenience Store
Cheers
07.2015 - 08.2015
Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter
Boosted sales through effective merchandising and product placement on store shelves
Maintained a clean and organized store environment for an improved shopping experience
Assisted customers with locating products, answering questions, and recommending items based on their needs
Manage store room
Logistics
Cashier.
Waiter
Orchid Country Club
07.2014 - 08.2014
Enhanced customer satisfaction by providing attentive service and anticipating guest needs
Streamlined order processing for increased efficiency through clear communication with kitchen staff
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Diploma - Diploma In Aerospace Engineering
Republic Polytechnic
04.2020
Skills
Troubleshooting
Public Speaking
Customer Relations
Teamwork and Collaboration
Supervision and leadership
Critical Thinking
Task Prioritization
Self-Directed
PPE use
Remote Office Availability
Good Telephone Etiquette
Character Development
Strategic Planning
Verbal and written communication
Physical Fitness
Relationship Building
Client Relationships
Relationship building and management
Excellent Communication
Personal Skills Summary
English,
Mandarin
Chinese (traditional, simplified)
PowerPoint, Word, Excel
Able to do solid works
Have a class 3 vehicle license
Experience with Custom PC building (Built 3 PCs for myself)