Wei Chi Sou

• Experienced Release Manager with 6 years of expertise in coordinating the intersection of technology and business strategy.
• Exhibiting exceptional abilities in organization and coordination, with a strong focus on detail, consistently achieving project milestones on time and within budget.
• Proactively foster and maintain strong relationships with key stakeholders, including business partnership, technology, operations, risk governance, and planning support and services. Ensure a collaborative environment where teams work together effectively for smooth and successful cutover process.
• Extensive background in retail/digital banking, including digital project management, with a broad exposure to banking systems, products, operations, and processes.
• Possessing technical domain expertise in over 30 modules, including core banking, wealth management, cards, data warehouse, customer management, and servicing channel.
• As an experienced Release Manager, I have successfully overseen multiple projects of varying sizes include Divestiture, Safety Soundness Projects etc, with a combined value of up to 10M annually.
• Well-versed in release windows planning for various regions including UAE, BH, PL, RU, UK, India, and Taiwan.
• Develop comprehensive implementation plans by gathering inputs from diverse stakeholders, including technology, business, operations, regulators, and others. Coordinate and facilitate the execution of these plans by engaging the respective owners.
• Implemented a centralized tracking mechanism to effectively oversee and control all aspects of project delivery, including scope management, feature tracking, project management assignments, project status updates, customer and technical go-live coordination, defect tracking, resource allocation, compliance and regulatory deadline adherence, post-live sanity checks, fallback planning, managing key dependencies, assessing financial risks, ensuring regulator declarations, downtime management, and overseeing third-party involvement.
• Skilled in effectively monitoring, tracking, and controlling project outcomes, ensuring timely resolution of issues, conflicts, handling escalations, dependencies, critical path deliverables addressing scope changes.
• Run the command center, overseeing the entire release process, including planning, coordination, execution. tracks progress, and provides real-time updates to stakeholders, enabling effective decision-making and timely resolution of any issues or risks that may arise during the release.
• Demonstrating a high level of proficiency in analytical thinking, consistently applying critical thought to propose creative and innovative solutions.
• Successfully executed projects with minimal dependence on Major Incident Management (MIM) processes, ensuring seamless implementation and minimizing potential disruptions.
• Proficient in change management processes and well-versed in project management fundamentals. Recognized for leadership qualities, including the ability to inspire and motivate cross-functional teams towards the attainment of project goals.
• Skilled at effectively managing multiple priorities concurrently while excelling under pressure and tight deadlines.
• My role is critical in software lifecycle and contribute to success of organization products or services.
• Develop, plan, and publish the yearly Release calendar, taking into account country public holidays and collaborating with relevant team to ensure comprehensive, accurate, and optimized for successful release management throughout the year.

• I am a Technical Manager with over 14 years of hands-on experience in the field of Vision Plus Credit Card Application Development (Mainframe).
• As Technical Project Manager, I managed divestiture projects for Vision Plus Credit Card application ensuring that they were delivered timely and, in a cost, effective manner to Mexico, Brazil, Latin America, Central America, Western Europe and Nordic Region from product development to post-implementation support.
• As Business Analyst, I curated a Functional Specification to meet the requisites of Business Method Reengineering, aligning buyer bank system requirements with GCT (Consumer Technology) system processing translation and mapping.
• As a Product Manager, I engage in software development for Vision Plus Credit Card Applications, encompassing Country Interfaces, EMV Scripting, Citi alert, Direct Debit Interbank transfer, loan products, Visa/Master Association Compliance, SEPA Cross-Border Payments, Card AML, and more.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Collaborated with stakeholders to define project objectives and criteria.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Implemented Agile methodologies for more efficient project management and team collaboration.
• Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
• Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.

• Create first internal interface for checks system for Ready Credit product.
• Support Vision Plus System Core applications for Hong Kong, Singapore.
• Developed custom solutions for clients based on their unique business requirements and objectives.
• Developed reusable components/libraries streamlining future projects saving both time resources while simultaneously standardizing codebase ensuring consistency across all applications products.
• Coordinated deployments of new software, feature updates and fixes.

• Managed approximately 30 - 50 Projects for Malaysia local banking customizes applications (Maybank, Arab Malaysian Bank & Finance, Hong Leong Bank, MEPS), including POS processing, ATM driver, and account opening software.
• Collaborated with cross-functional teams to design and develop high-quality applications for various industries.