Wee Wee Goh
Operation Supervisor
Summary
Dynamic Operations Supervisor at Flex LTD with enhancing team productivity and customer satisfaction through effective quality, quantity and safety control. Skilled in operations management and continuous improvement, I successfully reduced employee turnover and implemented efficient workflows, driving operational excellence and fostering a collaborative work environment.
Overview
14
14
years of professional experience
1
1
Certification
4
4
Languages
Work History
Operations Supervisor
Flex LTD
04.2021 - 05.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Manufacturing Technician
Flex LTD
06.2011 - 04.2021
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Calibrated equipments and tools to maintain required productivity levels and adherence to quality standards.
- Trained and supervised production staff in use of equipment and machinery.
- Participated in continuous improvement initiatives, sharing insights and suggestions for enhancing operational efficiency.
Education
SPM -
St Joseph Secondary School
Malaysia 04.2001 -
Skills
Operations management
Quality control
Baan Inventory management
Staff supervision
Production planning
Lean Green Belt - continuous improvement
Certification
Lean Green Belt
Timeline
Lean Green Belt
02-2024
Operations Supervisor
Flex LTD
04.2021 - 05.2025
Manufacturing Technician
Flex LTD
06.2011 - 04.2021
SPM -
St Joseph Secondary School
04.2001 -
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