Wee Liam Ang
Summary
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 7 years. Accomplished a proven track record at ST Electronics (Info-Comm Systems), adept in System Project Deployment and Project Management. Skilled in balancing multiple projects, demonstrating exceptional prioritization and problem-solving capabilities to deliver high-quality outcomes.
Overview
10
10
years of professional experience
Work History
System Engineer
ST Electronics (Info-Comm Systems)
02.2018 - Current
- Project System Deployment such as VMware vCenter, ESXI, Hyper V. Installation and configuration of servers include Active Directory, CA, DHCP, KMS, Windows Server, Linux, SCCM, WSUS, RDSH, DELL Open Manage Enterprise as per design requirements
- Managing application include VMware Horizon View (VDI), DELL Unity SAN Storage, Microsoft DPM backup, Commvault backup, Cyberark
- Resolved technical issues through effective problem-solving
- Windows Server and Linux OS hardening
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
Desktop Support Engineer
NCS Pte Ltd
08.2015 - 02.2018
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction
- Configured hardware, devices, and software to set up work stations for employees
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level
- Patched software and installed new versions to eliminate security problems and protect data.
- Walked individuals through basic troubleshooting tasks.
Desktop Support Engineer
Thatz International Pte Ltd
04.2014 - 08.2015
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Education
Diploma in Information Techology
MDIS College
Singapore05.2017
Nitec in Machine Technology
ITE College Central Balestier Campus
Singapore12.2011
GCE 'N' LEVEL
Yio Chu Kang Secondary School
Singapore12.2009
PSLE
Jing Shan Primary School
Singapore12.2005
Skills
- System Project Deployment
- Server Management
- System Troubleshooting
- Project Management
Timeline
System Engineer
ST Electronics (Info-Comm Systems)
02.2018 - Current
Desktop Support Engineer
NCS Pte Ltd
08.2015 - 02.2018
Desktop Support Engineer
Thatz International Pte Ltd
04.2014 - 08.2015
Diploma in Information Techology
MDIS College
Nitec in Machine Technology
ITE College Central Balestier Campus
GCE 'N' LEVEL
Yio Chu Kang Secondary School
PSLE
Jing Shan Primary School
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