Wayne Lai
Summary
Self-motivated and energetic Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Car Sales Advisor
Delgrow Automotive Pte Ltd
06.2022 - 03.2023
- Managed performance for dealerships for new and used cars, spare parts and service departments.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Attend & follow up with customers via telephone, as well as serving walk-in customers
- Engage new customer through digital marketing (Facebook/
- Instagram)
- Identify customers' needs through questioning techniques
- Hitting Quota of not as an individual but as well as a team.
Sales Executive
Cartimes Automobile
09.2021 - 05.2022
- Selling brand new/ used car & daily sales operations
- Attend & follow up with customers via telephone, as well as serving walk-in customers
- Engage new customer through digital marketing (Facebook/
- Instagram)
- Identify customers' needs through questioning techniques
- Hitting Quota of not as an individual but as well as a team.
Digital Ambassador
Cornerstone Global Partners
06.2021 - 09.2021
- Engage seniors to equip them with basic digital skills through 1:1 engagement, Zoom class or small group settings
- Follow up with senior's lesson plan
- Engage with Hawker to provide them knowledge and plans of
- E-payment
- Enter information and data into system and maintain database of every engagement profile
- Setting up of stations around community centres and library
Administrator
Crestbrick Pte Ltd
06.2020 - 02.2021
- Served as a dedicated Office Administrator in a fast-paced office
- Responsible for documentation of property reservations and purchase
- Enter information and data into the system and maintain the database, as well as monitor the status of reserved clients
- In-charge of follow ups with clients & tracking of deposit and Sales agreement etc
- Attend to walk-in customers and on-call queries
- Meet the expectations of company as an individual and in teams
- Experienced with Excel/Words/ Power Point/ Hubspot.
Education
High School Diploma -
Canberra Secondary School
Sembawang2015
Skills
- Discount Planning
- Consultative Selling Techniques
- Regulatory Standards
- Customer Service and Assistance
- Dealership Operations
- Closing Techniques
- Persuasive Negotiations
- Digital Sales
- Digital Marketing
Timeline
Car Sales Advisor
Delgrow Automotive Pte Ltd
06.2022 - 03.2023
Sales Executive
Cartimes Automobile
09.2021 - 05.2022
Digital Ambassador
Cornerstone Global Partners
06.2021 - 09.2021
Administrator
Crestbrick Pte Ltd
06.2020 - 02.2021
High School Diploma -
Canberra Secondary School
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