Versatile Senior Manager specializing in sales and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Forward-thinking Senior Manager adept at managing teams of 12 employees with direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Senior Manager Sales (HOD)
Oxford University Press, Pakistan
4 2019 - Current
Formulate and execute comprehensive sales strategy to meet company's objectives in institutional sales within specified region
Lead and oversee team of sales professionals, providing direction, coaching, and performance management to ensure team surpasses targets
Identify and focus on institutional and High Net Worth clients to expand company's customer base and increase net profit
Cultivate and maintain strong relationships with key institutional and high-net-worth clients, comprehending their requirements to offer customized solutions and maximize business opportunities
Collaborate with cross-department team to stay updated on company's products line and strategies, effectively communicating within team or to clients and prospects
Stay vigilant of market trends, competitor activities, and regulatory changes affecting institutional/ open market sales in region, offering insights and recommendations to senior management team
Develop and deliver presentations to clients, effectively showcasing company's products and services, and addressing any inquiries or concerns
Ensure compliance with regulatory obligations and internal policies and procedures, upholding high standards of ethics and compliance in all sales activities
Monitor and analyze sales performance metrics, regularly preparing reports for senior management that highlight accomplishments, challenges, and areas for enhancement.
Manager Sales
Oxford University Press Pakistan
04.2013 - 03.2019
Successfully led diverse team with varying levels of experience and expertise, effectively managing largest market share in Pakistan
Prepared comprehensive budgets on quarterly and yearly basis to drive Northern Region Team
Formulated targets and devised strategies to acquire and retain clients, aligning with business objectives
Cultivated and nurtured business relationships to drive continuous growth and meet sales targets
Utilized prospecting techniques to secure contracts with clients, presenting tailored product solutions for mutually beneficial outcomes
Collaborated closely with products and marketing teams to ensure strong branding alignment
Maintained effective communication with stakeholders at all levels
Addressed obstacles in efficient processing of onboarding requests, implementing necessary improvements to enhance profitability
Streamlined and optimized team monitoring rules, collaborating closely with relevant stakeholders to enhance performance and capabilities
Effectively managed multiple concurrent cross-functional projects and onboarded products
Developed and implemented procedures and controls to foster efficient communication and information flow within team and across organization
Planning and forecast to make sure availability of Stocks
Participate in developing and managing regional sales plan and achieves sales targets through extensive promotion of titles
Regional contact person for managing key account in northern region
Led sales team to balance efficiency with expected quality of results and supervises team to represent in all corporate events.
Assistant Manager Sales and Intellectual Property Rights
Oxford University Press Pakistan
08.2009 - 03.2013
Handling Book Trade and Schools in Rawalpindi/Attock/Wah/Ghazi/Terballa and visiting booksellers to generate sales
Regular visits to schools & solving their problems
Promotion and Sampling of books in more than 450 Private schools
Arranging Book Fairs in different Schools to generate sales
Arranging Teachers' Training and Orientation Workshops for schools
Achieves sales targets through extensive promotion of titles
Relationship Management with clients, Liaison with Government and Private Organizations
Market intelligence to monitor and conduct raids where piracy is done throughout North and Central region
Mystery shopping in retail bookstore to check status of books
Conduct rids on premises where pirated books are printed and sold
Main Contact Point with lawyers of firm in region
Follow up on Legal matters of Northern Region.
Relationship Officer
Citibank
07.2007 - 07.2009
Promote sales including after-sales service to ensure that set target is achieved
Ensure service to customer is based on 'do it right first time'
Analyze business performance and assist in identifying business opportunities
Solicit business quality and business volume through top-tier companies
Lead sales team and ensure that set target is achieved
Design and maintain internal control systems to meet compliance standards
Enhance overall capabilities of sales team to service customers in better way
Manage relationships with corporate clients i.e. Mobilink, Telenor,and Serena Hotels and support in managing corporate relationship
Participate in developing and managing regional sales plan.
Regional Business Coordinator
Citibank
01.2006 - 07.2007
Coordinate with sales team to balance efficiency with expected quality of results
Analyze performance and identify business risks
Prepare and analyze management reports
Work with cross-functional teams to manage relationship with clients
Ensure compliance of business with policies of bank; analyze, identify non-compliance and develop strategy to rectify on ongoing basis.
Education
Master's in Business Administration - Marketing
Mohammad Ali Jinnah University
Islamabad, Pakistan
09.2003 - 01.2005
Skills
Sales Planning & Strategies
Professionalattributes
Proven ability to seamlessly acclimate to diverse work environments in order to effectively achieve business objectives and possesses a strong commitment to process enhancement and implementing robust controls.
A self-reliant and diligent professional who consistently delivers results, prioritizing business processes.
Demonstrated leadership acumen in effectively managing teams and collaborating to meet challenging deadlines.
Exemplary organizational, communication, interpersonal, and persuasive skills, with a track record of achieving desired outcomes.
Proficient in cross-departmental functions, adept at fostering effective communication and building interpersonal relationships.
Honorsandawards
High Achiever Award, Oxford University Press, Pakistan, 04/2017, 03/2018, Received in recognition of outstanding performance and dedication to the values and goals of the press, Mr Arshad Saeed Husain - Managing Director Oxford University Press, Pakistan
Annual Sales Award, Oxford University Press, Pakistan, 04/2016, 03/2017, Received in appreciation of outstanding performance and commitment to excellence in the year, Mr Adrian Mellor - Managing Director, Asia Education
Certificate of Appreciation, Oxford University Press - Pakistan, 04/2015, 03/2016, Received certificate of appreciation for outstanding performance and dedication to the values and goals of the organization, Ameena Saiyid OBE Chair of Oxford University Press, Pakistan (OUPP)
Value Ambassador Award, Oxford University Press - Asia Education, 04/2014, 03/2015, Value Awarded for: Teamwork and Passion, Mr Adrian Mellor - Managing Director, Asia Education
Letter of Appreciation from Chief Executive, Oxford University Press, United Kingdom, Received letter of Appreciation to inspire others by demonstrating Asia Education's values of Passion, Innovation, Integrity, Teamwork, and Trust and have exemplified the Press's mission and Values, which are central to everything we do., Secretary to the Delegates and Chief Executive Nigel Portwood
The Employee of the Year, Oxford University Press, Pakistan, 04/2014, 03/2015, Received from Ameena Saiyid OBE Managing Director of Oxford University Press, Pakistan (OUPP) for the display of all-round performance in work throughout the year
The Employee of the Year, Oxford University Press, Pakistan, 04/2011, 03/2012, Displaying all-round performance in the field of Sales, and conducting raids throughout Punjab, KPK, AJK, and Gilgit Baltistan for anti-piracy., Ameena Saiyid OBE Managing Director of Oxford University Press, Pakistan
Languages
English
Urdu
Timeline
Manager Sales
Oxford University Press Pakistan
04.2013 - 03.2019
Assistant Manager Sales and Intellectual Property Rights
Oxford University Press Pakistan
08.2009 - 03.2013
Relationship Officer
Citibank
07.2007 - 07.2009
Regional Business Coordinator
Citibank
01.2006 - 07.2007
Master's in Business Administration - Marketing
Mohammad Ali Jinnah University
09.2003 - 01.2005
Senior Manager Sales (HOD)
Oxford University Press, Pakistan
4 2019 - Current
References
Available Upon Request
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