Waraporn Usaram
Summary
As an attentive Reservation Officer, I interact with guests to ensure a positive and seamless experience. I am skilled at handling scheduling issues and working with guests to efficiently accommodate their reservation needs, including adjusting dates and times. I am a fast learner, eager to acquire new skills, and possess the ability to perform effectively under pressure, ensuring a high level of service even in challenging situations.
Overview
14
14
years of professional experience
Work History
Reservation Supervisor in RSVN & Revenue
Mövenpick Hotel Sukhumvit 15 Bangkok |
03.2024 - Current
Reservation Officer
Mövenpick Hotel Sukhumvit 15 Bangkok |
05.2023 - 02.2024
Reservation Supervisor
Arize Sukhumvit Hotel
11.2021 - 05.2022
Reception & Reservation Officer
U Sathorn Bangkok Hotel
05.2018 - 10.2021
Food & Beverage Hostess
Renaissance Bangkok Ratchaprasong Hotel
09.2014 - 05.2017
Training as Food & Beverage Sever in Lobby Lounge
Bangkok Marriott Hotel Sukhumvit
05.2014 - 07.2014
Training as Food & Beverage Sever in Banquet
Four Seasons Hotel
07.2013 - 09.2013
Apprentice Food and Banquet
JW Marriot Bangkok Hotel
01.2011 - 02.2012
Education
School of Hospitality And Tourism Management
Suan Dusit Rajbhat University01-2011
High School From Nonsiwithaya School
01-2008
Skills
Language: Good command of English
Computer: Good command of using MS Office Tools
( Word, Excel, PowerPoint, Outlook, Access)
Good command of Comanche system
Good command of Opera Could
Good command of Website Site Minder
Timeline
Reservation Supervisor in RSVN & Revenue
Mövenpick Hotel Sukhumvit 15 Bangkok |
03.2024 - Current
Reservation Officer
Mövenpick Hotel Sukhumvit 15 Bangkok |
05.2023 - 02.2024
Reservation Supervisor
Arize Sukhumvit Hotel
11.2021 - 05.2022
Reception & Reservation Officer
U Sathorn Bangkok Hotel
05.2018 - 10.2021
Food & Beverage Hostess
Renaissance Bangkok Ratchaprasong Hotel
09.2014 - 05.2017
Training as Food & Beverage Sever in Lobby Lounge
Bangkok Marriott Hotel Sukhumvit
05.2014 - 07.2014
Training as Food & Beverage Sever in Banquet
Four Seasons Hotel
07.2013 - 09.2013
Apprentice Food and Banquet
JW Marriot Bangkok Hotel
01.2011 - 02.2012
School of Hospitality And Tourism Management
High School From Nonsiwithaya School
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