Wan Zhen Lee
Summary
Customer-focused, visionary-thinking Retail Manager with over 8 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Photoshop and Microsoft. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
Overview
12
12
years of professional experience
Work History
Retail Manager
Estee Lauder Cosmetics Pte Ltd
05.2015 - 07.2023
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Chief Makeup Artist
Stareast Wedding Signature
11.2011 - 02.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Diploma in Beauty Therapy
Sense And Style Beauty Academy
Malaysia03.2011
Unified Examination Certificate (UEC) -
Hin Hua High School
Malaysia10.2008
Skills
- Merchandising Operations
- Customer Inquiries
- Driving Business Growth
- Inventory Tracking and Management
- Customer Loyalty
Accomplishments
- Top 3 sales person in 2018
- Fast Growing Achievement Door / Counter in 2022.
- Estee Lauder Learning Experience Global Top 1 in 2021,2022 and 2023.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Retail Manager
Estee Lauder Cosmetics Pte Ltd
05.2015 - 07.2023
Chief Makeup Artist
Stareast Wedding Signature
11.2011 - 02.2015
Diploma in Beauty Therapy
Sense And Style Beauty Academy
Unified Examination Certificate (UEC) -
Hin Hua High School
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