Wan Mohd Zuwairee Wan Ibrahim

• Introduced and Implemented New Technology in THC:Spearheaded the implementation of the Integrated Health Management System (IHMS) to streamline panel application processes.
  Developed and deployed a Google Sheets-based system for managing panel applications, replacing the manual submission process.
  
• Problem Identification and Resolution:Identified inefficiencies and errors in the manual panel application submission system, leading to delays and mismanagement.
  Leveraged technical knowledge to design and develop a new digital solution tailored to organizational needs.
  
• Pilot Testing and Continuous Improvement:Conducted a comprehensive pilot test of the system to identify and resolve potential issues before organization-wide deployment.
  Enhanced system functionality based on feedback and pilot test findings, ensuring seamless integration.
  
• Delivering Tangible Benefits:Improved process accuracy, reduced administrative workload, and enhanced application tracking capabilities.
  Provided a detailed system diagram and conducted data-driven feedback analysis to refine the system further.
  

This initiative demonstrated my ability to apply technological solutions to organizational challenges, resulting in improved operational efficiency and stakeholder satisfaction.

• Managing and coordinating contracts in the Fleet Management Department, including overseeing the drafting, negotiation, execution, and renewal processes. Ensured compliance with organizational policies and regulatory requirements while maintaining strong relationships with vendors and stakeholders. Monitored contract performance and addressed any issues to ensure efficient service delivery and cost-effectiveness

• Category Manager (Indirect) - IT(System, Hardware & Software)
• Managed the procurement of IT equipment and professional services for the entire TNB, ensuring alignment with organizational goals and adherence to procurement rules and guidelines.
• Oversaw the acquisition of IT systems, hardware and software to support business operations while maintaining compliance with TNB's strategic objectives.
• Played a key role in evaluating vendor proposals, negotiating contracts and implementing cost-effective and efficient IT solutions to meet organizational needs.

• Business Intelligence & Governance: Enhanced the IT environment in the Generation Division by designing and implementing online forms for service applications. This initiative streamlined the application process, improved data accuracy, reduced manual workload, and ensured efficient governance practices through technology-driven solutions.

• Managed ICT functions for TNB REMACO, overseeing daily operations and ensuring seamless delivery of ICT services. Successfully implemented ICT-related projects within the organization, enhancing operational efficiency and aligning technology with business objectives. Acted as a trusted advisor for ICT implementation, providing strategic guidance and expert insights to support decision-making and foster innovation in TNB REMACO's technological initiatives.

• Served as a functional team member responsible for translating user business requirements into technical specifications for system developers.
• Acted as a bridge between end-users and developers, ensuring clear communication and accurate understanding of requirements.
• Enhanced developer comprehension to deliver systems that align with user needs, improving system functionality and user satisfaction

• Utilized ABAP programming language to design, develop, and enhance the HR system. Played an integral role in the development and customization of HR-related modules, ensuring they met organizational requirements and improved operational efficiency.
• Collaborated with cross-functional teams to implement technical solutions that streamlined HR processes.