Wan Madihah Ismail
Summary
Dedicated and dependable whom has successfully managed multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Product Executive
AsiaPac Technology Pte Ltd
08.2022 - 03.2024
- Specialized on computing edge devices for Apple, Lenovo and ASUS products, with a primary focus on the education sector.
- Strengthened relationships with key clients through proactive communication and understanding their needs, leading to long-term partnerships.
- Quarterly comprehensive business review session with vendors, fostering strategic alignment and optimizing collaborative efforts to drive mutual success.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company and minimizing costs.
- Expanded market share by identifying untapped opportunities and creating tailored marketing strategies.
- Determined product pricing by conducting research into market data.
- Engage in close collaboration with internal sales teams and vendors to develop and implement tailored promotional campaigns, training initiatives, and events aligned with evolving market dynamics and distinct customer requirements.
- Facilitate timely and precise submission of weekly reports to vendors, detailing product sell-through data and inventory status with meticulous accuracy.
Business Support Executive
AsiaPac Technology Pte Ltd
09.2020 - 08.2022
- Spearheaded process improvements by identifying inefficiencies and implementing best practices for increased productivity.
- Improved client satisfaction, promptly addressing concerns and providing solutions for their needs.
- Managed complex projects, coordinating cross-functional teams to meet deadlines and deliver results.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided exceptional administrative support by managing calendars, drafting correspondence, and organizing filing systems for streamlined operations.
Administrative Assistant
Chin Seng Hin Pte Ltd
04.2017 - 09.2018
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Compiled and presented inventory reservation reports to management by using SAP and MS Excel on a weekly basis.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Proactively coordinated company events and launching of new products. Functioned as the primary point of contact for dealers and sales managers to place orders and enquiries.
Operations Intern
United Overseas Bank Limited
09.2016 - 02.2017
- Processed cheques for clearing, checked for acceptability and verification of inward cheques with minimal mistakes.
- Assisted in processing of GIRO customer and account data maintenance.
- Assisted in establishing department workflow process using Visio.
Education
Diploma - Diploma in Business Practice, Accounting
Singapore Polytechnic
Singapore10.2020
Certificate - Higher Nitec, Banking Services
Institute of Technical Education
Singapore04.2017
Skills
- Pricing strategy
- Data-driven decision-making
- Problem-Solving
- Multitasking
- Bid preparation
Languages
Malay
Bilingual or Proficient (C2)
Timeline
Product Executive
AsiaPac Technology Pte Ltd
08.2022 - 03.2024
Business Support Executive
AsiaPac Technology Pte Ltd
09.2020 - 08.2022
Administrative Assistant
Chin Seng Hin Pte Ltd
04.2017 - 09.2018
Operations Intern
United Overseas Bank Limited
09.2016 - 02.2017
Diploma - Diploma in Business Practice, Accounting
Singapore Polytechnic
Certificate - Higher Nitec, Banking Services
Institute of Technical Education
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