Wan En Yee
Customer Service
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service
Perfect Medical Aesthetic Clinic Pte Limited
03.2022 - Current
- Answer calls, taking messages and Email support.
- Assisting in resolving problems.
- Answering product enquiries .
- Collaborated with team members to ensure day-to-day tasks were met with precision in a timely manner.
Customer Service
Avante Body And Wellness
12.2020 - 03.2022
- Answer calls, taking massages and email support
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Education
High School -
SMK TAMAN KOTA KULAI
Malaysia 01.2014 - 10.2018
Skills
Professional telephone demeanor
Timeline
Customer Service
Perfect Medical Aesthetic Clinic Pte Limited
03.2022 - Current
Customer Service
Avante Body And Wellness
12.2020 - 03.2022
High School -
SMK TAMAN KOTA KULAI
01.2014 - 10.2018