WALTER LUM
Summary
Experienced sports and wellness professional with a strong ability to work with individuals of all ages and backgrounds through coaching, team training, and education. Adept at leading teams, delivering engaging fitness and wellness lectures, and designing effective training programs. Skilled in communication, management, and problem-solving, with hands-on experience handling client relations in a maid agency. Hardworking and adaptable, dedicated to fostering growth, enhancing performance, and creating a positive learning environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Freelance Swimming Instructor
Freelance
06.2021 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided instruction to swimmers on proper techniques for swimming and water safety
- Demonstrated swimming skills to students and provided positive reinforcement to motivate them
- Created a safe and healthy swimming environment that reduced incidents and injuries
- Used positive reinforcement to motivate children to reach their highest potential
- Developed strong relationships with children and families, providing a safe and nurturing environment for children to learn and grow
- Assisted students in preparing for mandatory swimming tests, resulting in a 100% passing rate
Sales Lead
Nine Employment Agency & Services
05.2021 - Current
- Utilised customer segmentation to identify up sell and cross-sell opportunities
- Grew sales pipeline through personalized outreach and follow-up
- Created and maintained a customer database for tracking customer information and sales metrics
- Created and implemented a new sales strategy that resulted in an increase in revenue
- Negotiated and closed complex deals with customers.
- Drafted and negotiated employment contracts that ensured compliance with Singapore employment regulations.
- Facilitated access to community resources such as housing, financial assistance, and employment services
- Conducted in-depth research to stay informed of employment laws and regulations
- Developed and administered pre-employment assessments to evaluate the skills, aptitude, and attitude of candidates
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Naval Diver
Republic Of Singapore Navy
04.2015 - 06.2020
- Trained and provided guidance to junior military divers, helping them to adjust to the demands of military life to achieve task objectives.
- Managed a team of 6 soldiers in a combat zone, ensuring the safety of all personnel and successful completion of mission objectives
- Maintained and checked diving equipment for functionality and safety.
- Designed and implemented customized workout plans for the running team in preparation for the national competition.
- Developed a motivational system to increase team morale and camaraderie.
- Executed a variety of diving operations, including reconnaissance and recovery missions.
- Participated in training programs to enhance skills and knowledge in underwater navigation and survival techniques.
- Exercised impeccable risk management with regular revisions to safety protocol.
- Remained calm and focused, even during stressful or intense diving situations.
- Completed a six-month intensive training program in the fundamentals of military operations, including weapons handling, diving competency, tactical operations, and leadership
Education
DIPLOMA IN HOTEL AND FACILITIES MANAGEMENT - Hospitality Management
SINGAPORE POLYTECHNIC
Singapore, Null, Singapore04-2013
Skills
- Communication
- Group and individual instruction
- Water safety
- Progress tracking
- Sales closing
- Closing techniques
- Sales planning
Certification
- Certificate of Employment Intermediaries (CEI)
- Combat Diving course
- Standard First Aid + CPR + AED Singapore Armed Forces
Timeline
Freelance Swimming Instructor
Freelance
06.2021 - Current
Sales Lead
Nine Employment Agency & Services
05.2021 - Current
Naval Diver
Republic Of Singapore Navy
04.2015 - 06.2020
DIPLOMA IN HOTEL AND FACILITIES MANAGEMENT - Hospitality Management
SINGAPORE POLYTECHNIC
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