Summary
Work History
Education
Skills
Languages
Timeline
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Wai Meng Jeremy Lee

Wai Meng Jeremy Lee

Summary

Accomplished Clinic Manager with a proven track record at Kingston Medical Clinic, enhancing operational efficiency and patient care quality. Skilled in administrative leadership and clinical management, I excel in fostering strong relationships and supervising high-performing teams. Achieved significant improvements in patient loyalty and staff performance, demonstrating exceptional operations management and employee training abilities.

Work History

Clinic Manager

Kingston Medical Clinic
  • Developed strong relationships with patients, fostering trust and loyalty to the clinic.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Created and implemented policies to improve operational efficiency and patient care quality.
  • Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
  • Hired, trained and supervised employees to maintain team of high performers.

Swabber

HPB
  • Strengthened relationships with healthcare providers through active collaboration on case management plans involving swab testing.
  • Mitigated potential errors by double-checking patient information before proceeding with swabbing procedures.
  • Supported site supervisors in maintaining adequate supplies by monitoring inventory levels and reporting shortages promptly.

Senior Sale Executive

Technolite
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
  • Exceeded sales targets by effectively managing a diverse portfolio of products and services.
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
  • Utilized multiple marketing strategies to improve profitability.
  • Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.

Private Hire Driver

Grab
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Developed strong relationships with clients, leading to repeat business and positive referrals.
  • Increased overall efficiency by planning optimal routes based on current traffic conditions or road closures.
  • Navigated complex routes efficiently by utilizing GPS technology and local knowledge.
  • Adapted quickly to changing circumstances such as inclement weather or unexpected detours to maintain schedules effectively.

Education

O Level - Nil

Ahmad Ibrahim Secondary School
Yishun
12.1995

Skills

  • Administrative leadership
  • Clinical management
  • Employee training
  • Operations management
  • Employee recruitment
  • Healthcare administration
  • Patient flow
  • Space planning
  • Vendor relations

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Chinese (Cantonese)
Bilingual or Proficient (C2)

Timeline

Clinic Manager

Kingston Medical Clinic

Swabber

HPB

Senior Sale Executive

Technolite

Private Hire Driver

Grab

O Level - Nil

Ahmad Ibrahim Secondary School

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Wai Meng Jeremy Lee