Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Wai Chinn Chan

Wai Chinn Chan

Summary

Analytical, organized Lab Manager with 7 years in leading team to support food safety analytical services. Streamlined lab processes and worked with other departments to prioritize tasks with strongest effect on customer satisfaction.

Overview

19
19
years of professional experience

Work History

Laboratory Section Manager

Nestle R&D Center
08.2015 - Current
  • Demonstrated leadership skills in managing projects from concept to completion

- Analytical method portfolio extension

- Re-organization for streamline resource management

- Multiple renovation project without impacting operation

- Business extension to external customer

- Change management for different type of LCMSMS including 7500 from CAPEX, asset management to commissioning and method transfer

- Migration to new LIMS (e.g. SAP, LACES)


  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations & proven ability to develop and implement creative solutions to complex problems and committed to continual improvement.

- Systematic root cause analysis (e.g. Fish Bone, 5-Why etc) & implementation of effective corrective/preventive action


  • Resolved problems, improved operations and provided exceptional service.

- End to end process improvement initiatives to reduce, simplify or eliminate non value added activities


  • Demonstrated strong organizational and time management skills while managing multiple projects

- leadership involvement in safety, health & environment, laboratory capability building, various cost improvement project, management of internal & external stakeholder


  • Exercised leadership capabilities by successfully motivating and inspiring others

- Went through different phases of company priority & restructuring while maintaining staff morale and efficiency


  • Worked well in a team setting, providing support and guidance.


Chemist

Nestle R&D Center
08.2005 - 08.2015
  • Carried out laboratory tests and experiments to analyze, identify and isolate chemical compounds
  • Performed technical laboratory functions in compliance with ISO17025, regulatory agencies and safety requirements.
  • Coordinated and performed analytical tests to comply with established standards and specifications.
  • Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
  • Modified and adapted standard methods and procedures to solve analytical problems.
  • Contributed to team discussions and new project initiatives to advance progress and optimize profitability.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Management Trainee

Singapore Food Industry (SFI)
06.2004 - 06.2005
  • Gained knowledge of company policies, protocols and processes especially managing customer expectation
  • Assisted established management staff with operational oversight, business development, and process improvement strategies.
  • Analyzed customer feedback to identify areas for improvement.

Education

Bachelor of Science - Food Science

National University of Singapore
Singapore
04.2004

Skills

- Method Validation

- ISO17025, Approved Signatories

- LCMSMS

- HRMS

- Safety RA, Radioactivity IR1 License

- Lab management

- Project management & costing

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Malay
Intermediate (B1)

Timeline

Laboratory Section Manager

Nestle R&D Center
08.2015 - Current

Chemist

Nestle R&D Center
08.2005 - 08.2015

Management Trainee

Singapore Food Industry (SFI)
06.2004 - 06.2005

Bachelor of Science - Food Science

National University of Singapore
Wai Chinn Chan