Waheeda Abdul Salam
Summary
With a rich background encompassing over a decade of leadership and management experience, I have been extensively involved in planning, project execution, marketing initiatives and event management. My communication skills has been acknowledged through effective collaboration with diverse stakeholders and community organizations. My proficiency in navigating cross-cultural business environments and contributing to overseas office setups attests to my adaptability and adept problem-solving capabilities, qualities that are especially relevant in the context of union engagement. This unique blend of experiences positions me as a valuable candidate for roles requiring a strong focus on union engagement, communication, and collaborative problem-solving.
Overview
37
37
years of professional experience
Work History
Librarian
Civica Pte Ltd
01.2017 - Current
- Spearheaded the management and organization of the school library, overseeing a diverse collection of educational resources, including books, multimedia materials, and digital assets.
- Implemented innovative cataloging and classification systems, enhancing the accessibility of resources and streamlining the borrowing process for both students and faculty.
- Collaborated with educators to curate and update the library's collection, ensuring alignment with the school curriculum and promoting a dynamic learning environment.
- Initiated and executed engaging literacy programmes, driving a significant increase in student participation and fostering a culture of reading within the school community.
- Established partnerships with publishers to expand the library's collection, providing students with a broader range of materials to support their academic and personal development.
- Collaborated with the school administration to secure additional funding for library resources, resulting in a notable expansion of the library's collection and services.
- Actively participated in professional development opportunities, staying abreast of the latest trends and best practices in library science to continuously enhance the quality of services provided.
- Played a pivotal role in the strategic planning of the library renovation project, contributing valuable insights and recommendations to enhance the overall library experience.
- Led the implementation of a user-centric design approach, ensuring that the renovated library space was not only aesthetically pleasing but also optimized for the needs and preferences of the library's diverse user base.
- Collaborated with the school's counselling team, contributing valuable insights and support to enhance the overall well-being of students.
- Provided individualized support to students, collaborating with the counselling team to address personal and academic challenges, and offering guidance to promote emotional well-being.
- Coordinated resources and information between the library and the counseling department, ensuring that relevant educational and self-help materials were readily available to students seeking assistance.
- Maintained strict confidentiality in student interactions, upholding ethical standards and ensuring a safe space for students to seek guidance and support.
- Collaborated on case management, identifying students in need of additional support and facilitating referrals to the counseling team for specialized assistance.
Befriender (Volunteer)
Islamic Religious Council Of Singapore (MUIS)
01.2000 - Current
- Engaged in volunteer work with the Islamic Religious Council of Singapore, contributing to the welfare and support of the underprivileged in the community through the Befrienders programme.
- Conducted home visits to assess the financial needs of clients, to understand and address the unique challenges faced by individuals and families in distress.
- Offer empathetic companionship and emotional support, creating a sense of community and solidarity among those facing adversity.
- Actively participated in regular training sessions and workshops to stay informed about the evolving needs of the community and best practices in social work.
Deputy Marketing Manager
Asia Pacific Management Centre Pte Ltd
01.1989 - 12.2000
- Joined as a Personal Assistant to Executive Director, exhibiting exceptional commitment and competence, leading to rapid promotions within the organization.
- Ascended through the ranks, from Marketing Executive to Senior Marketing Executive, ultimately achieving the position of Deputy Marketing Manager, showcasing a stellar progression within the company.
- Pioneered the growth of Asia Pacific Management Centre Pte Ltd from its nascent stage, witnessing its expansion from a one-person operation to a thriving organization with a staff strength of 50 within a decade.
- Achieved unparalleled success in marketing efforts, consistently surpassing enrollment targets and exceeding the expectations of the Executive Director, contributing significantly to the overall success of the organization.
- Accumulated a decade of comprehensive sales and marketing experience in the education industry, specializing in promoting courses spanning from Diploma levels to Doctorate programs from esteemed foreign universities.
- Orchestrated the marketing and promotion of courses, demonstrating exceptional skill in event management and exhibition planning, garnering recognition for outstanding execution and planning of events.
- Successfully launched and marketed various educational programs, leveraging a keen understanding of market dynamics and effective communication strategies.
- Recognized as the best presenter by a training institution, showcasing exceptional presentation and communication skills. As the designated trainer, imparted presentation skills to other staff, contributing to the professional development of the team.
- Played a pivotal role in recruitment, management, supervision, and training of the marketing team and support staff, fostering a collaborative and high-performance work culture.
- Spearheading the establishment of international offices (UK, Hong Kong, Indonesia and Malaysia). Executed this strategic initiative with minimal supervision, underscoring independence and reliability.
Assistant Legal Secretary
Ong Teck Ghee & Partners, Advocates & Solicitors
04.1987 - 03.1989
- Served as a pivotal member of the legal team, providing adept secretarial and administrative support to three attorneys specializing in conveyancing and litigation matters.
- Demonstrated exceptional organizational skills in managing complex legal documentation and correspondence, ensuring accuracy and efficiency in legal proceedings.
- Effectively coordinated communication between clients, legal practitioners, and court personnel, showcasing strong interpersonal and communication abilities.
- Adeptly managed the attorneys' calendars, meetings, and appointments, highlighting a keen attention to detail and the ability to prioritize tasks effectively.
- * Played a key role in the preparation of legal documents, including briefs, pleadings, and contracts, showcasing a high level of proficiency in legal terminology and formatting.
- Assisted in legal research activities, demonstrating resourcefulness in gathering relevant case law, statutes, and regulations to support attorneys in their litigation and conveyancing work.
- ·Maintained confidentiality and handled sensitive information with the utmost discretion, fostering trust and integrity within the legal practice.
Education
Naval Base Secondary School
Bah Tan Road, Singapore 01.1987
Skills
- Management and Leadership
- Marketing and Promotion
- Communications
- Project Management
- Collaboration & Teamwork
- Adaptability and Learning Agility
- Community Engagement
- Presentations Skills
- Graphic Design
Accomplishments
Achievements:
2023 : Awarded "Outstanding Service Award" received from
Yishun Secondary School
2019 : Awarded the "Excellence in Customer Service" received
from Civica Pte Ltd
2018 : Awarded the "Ambassodor of the Mosque" received from
the Darul Makmur Mosque
2017 : Awarded the "Best in All Areas of Befrienders" received
from MUIS
2017 : Awarded the Top Performance Award received from
Civica Pte Ltd
2016 : Recognised for Oustanding Service in Befriending &
Volunteerism by Mdm Halimah Yaacob and MUIS.
Timeline
Librarian
Civica Pte Ltd
01.2017 - Current
Befriender (Volunteer)
Islamic Religious Council Of Singapore (MUIS)
01.2000 - Current
Deputy Marketing Manager
Asia Pacific Management Centre Pte Ltd
01.1989 - 12.2000
Assistant Legal Secretary
Ong Teck Ghee & Partners, Advocates & Solicitors
04.1987 - 03.1989
Naval Base Secondary School
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