Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wachira Sriwarom

Summary

Experienced Co-Sales Manager with over 2 years of experience in the Interior Designing Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Believe in working well with colleagues as well as peers. Am a task oriented person with the drive to work towards a desired outcome directed by the company.

Also possess strong qualities of being a team player, always eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Strongly believe that with these skills set, we can work together to bring this company to greater heights.

Overview

7
7
years of professional experience

Work History

Service Crew Member

Tinbox Group Singapore Pte Ltd
04.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.

Business Owner

Tao Kae Uan Minimart
03.2022 - 03.2023
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

Kitchen Crew Member

Ann Mookata
01.2021 - 12.2022
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

Co-Sales Manager

Design Alternative Co Ltd
06.2018 - 09.2020
  • Worked closely with Sales Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Oversaw shipping department to send inventory overseas such as Myanmar, Cambodia, Vietnam, Philippines and Laos.
  • Produced quotes, proposals and contracts as part of sales process.
  • Boosted profit margins by 15% over period of 2 months.
  • Gave smooth and successful presentations at customer locations.
  • Prepared or reviewed detailed design drawings, specifications or lists related to interior designing.
  • Received and processed stock into inventory management system.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.

Education

Bachelor's - International Business Management

University Or The Thai Chambers of Commerce
Thailand
05.2017

Skills

  • Trained in consumer marketing
  • Strategic Planning
  • Business development and planning
  • Analytical problem solver
  • Database Management
  • Sales processes
  • Account management
  • Sales Reporting

Languages

Thai
Proficient
C2
English
Beginner
A1

Timeline

Service Crew Member

Tinbox Group Singapore Pte Ltd
04.2023 - Current

Business Owner

Tao Kae Uan Minimart
03.2022 - 03.2023

Kitchen Crew Member

Ann Mookata
01.2021 - 12.2022

Co-Sales Manager

Design Alternative Co Ltd
06.2018 - 09.2020

Bachelor's - International Business Management

University Or The Thai Chambers of Commerce

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Wachira Sriwarom