Reshii Varma
Yishun
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Diligent administrative professional
Ministry of Defence Singapore
2021.11 - 2023.11
- Providing crucial support in managing daily operations
- Proficient in coordinating appointments, maintaining patient records, and ensuring efficient front-office processes
- Adheres to strict confidentiality and compliance standards
- Works seamlessly within a dynamic healthcare environment, contributing to the overall effectiveness of the medical center.
Partnership Engagement
National Youth Council
2021.06 - 2021.11
- Enhanced partner relationships by consistently maintaining open lines of communication and addressing concerns promptly.
- Streamlined partnership processes for increased efficiency and satisfaction among partners.
- Collaborated with cross-functional teams to develop and execute partnership strategies, leading to expanded market reach.
- Identified potential partners through thorough market research and networking events, resulting in new business opportunities.
Dining Room Server
DISTRII SINGAPORE PTE. LTD.
2021.02 - 2021.05
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Increased dining room efficiency by promptly addressing guest inquiries and resolving concerns.
- Streamlined the seating process for optimal flow and reduced wait times through effective table management.
- Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.
Service Ambassador
THEHEYCO PTE. LTD.
2020.04 - 2021.02
Internship trainee Chef
Sofitel Singapore City Center
2020.01 - 2020.04
Waiter & Chef
Zingrill Holdings
2018.12 - 2020.01
Internship Trainee Cook
The Fullerton Hotel Singapore
2018.06 - 2018.12
Kitchen Crew
Din Tai Fung
2017.09 - 2017.12
Barista
McDonald's
2016.01 - 2017.08
Education
No Degree - Diploma in Psychology
04.2024
No Degree - NITEC in Culinary Arts
01.2019
- 3.8 GPA
- Dean's List, January 2017 to June 2017
- Recipient of Embassy of the United States of America, May 2018
- Recipient of Rotary-ITE Student Excellence Award, July 2018
- Recipient of Youth Entrepreneurs Competition, Sept 2018
- Recipient of ACE, Nov 2018
- President, Own-it, 2017 to 2018
- Vice-President, ACE, 2017 to 2018
- Member, Student Council, 2017 to 2018
- Certificate of Attachment, The Fullerton Hotel & The Fullerton Bay Hotel, Completed 2018
Skills
- Customer service
- Time Management
- Communication skills
- Administrative experience
- Cashiering
- Food preparation
- Maintenance
- Leadership
- Organizational skills
- Microsoft Office
- Restaurant experience
- Problem Solving
- Team Collaboration
- Research Abilities
Personal Information
- Citizenship: Singaporean
- Date of Birth: 11/23/00
Timeline
Diligent administrative professional - Ministry of Defence Singapore
2021.11 - 2023.11
Partnership Engagement - National Youth Council
2021.06 - 2021.11
Dining Room Server - DISTRII SINGAPORE PTE. LTD.
2021.02 - 2021.05
Service Ambassador - THEHEYCO PTE. LTD.
2020.04 - 2021.02
Internship trainee Chef - Sofitel Singapore City Center
2020.01 - 2020.04
Waiter & Chef - Zingrill Holdings
2018.12 - 2020.01
Internship Trainee Cook - The Fullerton Hotel Singapore
2018.06 - 2018.12
Kitchen Crew - Din Tai Fung
2017.09 - 2017.12
Barista - McDonald's
2016.01 - 2017.08
KAPLAN HIGHER EDUCATION ACADEMY - Singapore - No Degree, Diploma in Psychology
ITE WEST - Singapore - No Degree, NITEC in Culinary Arts
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