Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viyashini A/P Krishnamurthy

Retail Banca Manager
Penang

Summary

Dynamic Retail Bancassurance Manager at Etiqa Insurance Berhad with proven expertise in team leadership and strategic planning. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

14
14
years of professional experience

Work History

Retail Bancassurance Manager

Etiqa Insurance Berhad (Jointly With Maybank)
04.2018 - Current
  • Managed and guide a group of personal financial executives of Maybank from different branches in their bank insurance product.
  • Responsible for managing risk, developing strategies, and leading teams to meet organizational goals.
  • Managed portfolio of over 300 clients per sales staff, ensuring great satisfaction through personalized service and best advice.
  • Trained and mentored averagely15 junior to senior staff in policy administration process and client management.
  • Develop and conduct training material/sessions for new hires.

Financial Executive

RHB Bank Berhad
03.2013 - 03.2018
  • Focused on providing personalized financial advice services to clients, while promoting the bank's retail banking product.
  • Build relationship with clients, understand their financial needs, and offer tailored banking solutions.
  • Developed comprehensive financial models for strategic decision-making, driving profitability improvements.

Inside Sales Account Manager

Dell
06.2012 - 09.2012
  • Provided technical and IT related advices to government agencies.
  • Maintained current knowledge of product lines by attending regular technical and sales training sessions.
  • Expanded client base through targeted outreach efforts, resulting in increased revenue for the company.

Marketing Executive

Teledirect Telecommerce
02.2011 - 12.2011
  • Planned and executed events and marketing programs to increase qualified leads.
  • Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
  • Involved in out-bound calls to potential customers in general insurance products and services.

Education

Bachelor of Science - Forestry

Universiti Putra Malaysia
Kuala Lumpur, Malaysia
04.2001 -

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Staff development

Customer service

Performance management

Workforce management

Timeline

Retail Bancassurance Manager

Etiqa Insurance Berhad (Jointly With Maybank)
04.2018 - Current

Financial Executive

RHB Bank Berhad
03.2013 - 03.2018

Inside Sales Account Manager

Dell
06.2012 - 09.2012

Marketing Executive

Teledirect Telecommerce
02.2011 - 12.2011

Bachelor of Science - Forestry

Universiti Putra Malaysia
04.2001 -
Viyashini A/P KrishnamurthyRetail Banca Manager