Vivian Xiaodan Liu
Summary
Accomplished Senior Trade Executive at Minmetals South East Asia Corporation Pte Ltd, I leveraged logistics management and strong negotiation skills to exceed profitability targets and streamline operations. Skilled in trade finance and operations management, I achieved significant cost savings and nurtured long-term client partnerships, enhancing organizational efficiency and customer satisfaction. Results-driven Trade Manager knowledgeable about industry and area best practices for maximum results. Spearheads successful continuous improvement efforts with data-driven, market-savvy approaches. Expert in accounting oversight, logistics and customer relationship management.
Overview
16
16
years of professional experience
Work History
Business Development Manager
Nova Energy and Resources Pte Ltd
01.2024 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Streamlined contract negotiations, securing favorable terms for both parties while adhering to organizational guidelines.
- Developed strong relationships with key stakeholders, resulting in improved communication and collaboration during the bidding process.
- Contributed to the development of internal policies and procedures relating to tender administration, fostering a culture of continuous improvement.
- Improved overall bid quality by developing custom templates and standardizing proposal formats across the organization.
- Provided ongoing support to technical teams throughout the tender process, offering guidance on strategy development and pricing considerations.
- Simplified complex technical information in bids, improving readability and increasing chances of success.
- Maintained accurate records of all tender activities, ensuring easy reference and analysis for future bid opportunities.
- Increased company visibility within the industry by proactively seeking out new business opportunities through tender portals.
- Leveraged expert knowledge of procurement processes to create persuasive responses to evaluation criteria questions.
- Collaborated with cross-functional teams to ensure accurate and comprehensive tender submissions.
Senior Trade Executive
Minmetals South East Aisa Corporation Pte Ltd
03.2019 - 12.2023
- Prepare, execute and manage all trade financial instruments
- Prepare full set of L/C negotiation document for bank submission
- Communicate with customers and internal departments for arrangements such as confirmation of price fixing, payment arrangement, prepare payment documents etc.
- Management of trade / shipping documents
- Negotiating contracts and agreements with foreign suppliers, distributors, and customers.
- Collaborated with legal counsel on contract development, protecting company interests while cultivating mutually beneficial agreements.
- Mentored junior team members, providing guidance on best practices in international trade management.
- Ensured timely delivery of products by closely monitoring order fulfillment progress from start to finish.
- Achieved significant cost savings through effective supplier negotiations and procurement management.
- Developed strong relationships with clients through effective communication and negotiation skills for long-term partnerships.
- Optimized supply chain efficiency by coordinating logistics, transportation, and distribution processes.
- Prepared P&L statements and other divisional reports for senior management review.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Head of Revenue
Marriott International Group
05.2011 - 01.2019
- Maximized revenue generation through strategic room pricing, inventory management, and upselling techniques at the front desk.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services vital to hotel operations.
- Encouraged community involvement by partnering with local organizations and sponsoring events that benefit the area.
- Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
- Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
- Developed comprehensive budget plans, closely monitoring expenses and optimizing cost-saving opportunities.
- Handled guest complaints and offered
- complimentary services to maintain high guest satisfaction rates.
- Prepared monthly resort audits for review.
Airline Ralationship Manager
SATS Inflight Catering Centre 2 - Changi Airport
05.2008 - 04.2011
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Demonstrated strong problem-solving skills by effectively resolving conflicts or issues that arose during flights or at the airport terminal.
- Leveraged strong communication skills to effectively liaise with pilots, ground staff, and other team members, ensuring smooth operations at all times.
- Managed inventory of onboard supplies, including food, beverages, and amenities, to guarantee proper stock levels for each flight.
- Contributed to achieving on-time performance targets through effective coordination with ground staff and crew members during loading and offloading procedures.
Education
Master of Arts - International Marketing
Northumbria University
Singapore, Null, Singapore07.2008
Bachelor of Arts - Marketing Management
Northumbria University
Singapore07.2006
Skills
- Sales Presentations
- New Business Development
- Strategic Planning
- Negotiations
- Client Relationship Building
- Sales and Marketing
- Account Management
- Revenue development
- Stakeholder Communication
- Issue Resolution
- Revenue Forecasting
- B to B sales
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)
Timeline
Business Development Manager
Nova Energy and Resources Pte Ltd
01.2024 - Current
Senior Trade Executive
Minmetals South East Aisa Corporation Pte Ltd
03.2019 - 12.2023
Head of Revenue
Marriott International Group
05.2011 - 01.2019
Airline Ralationship Manager
SATS Inflight Catering Centre 2 - Changi Airport
05.2008 - 04.2011
Master of Arts - International Marketing
Northumbria University
Bachelor of Arts - Marketing Management
Northumbria University
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