Vivian XU
Regional Central Planner Adminstrator
Summary
More than 10 years working experience in DNV China, which is a leading Classification Society in Shipping industry, originated from Norway with more than 150 years history .Knowing well of the company’s Value and Vision. Understand customers’ needs. And keep good relationship with the key customers in daily work. Activity organization ability improved during arranging of key customer ceremony, meetings, various courses, and Nantong office opening ceremony. Great passion on work with people. Is a good executant with the assigned job. Recognized asa careful and reliable person.
Dedicated Shipping professional with history of meeting company goals utilizing consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and lead in new team. Provided needful assistance to Manager.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Regional Central Planner Adminstrator
DNV Singapore Pte. Ltd.
05.2020 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Delivered services to customer locations within specific timeframes.
- Developed and maintained courteous and effective working relationships.
Assistant to the GM
DNV China Co; Ltd. , Nantong Branch
06.2007 - 04.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes. Screened calls , faxes and emails and responded accordingly to support executive correspondence.
- Provide all administrative support for office work, including office supplies, lease agreement, cleaning contract and others related.
- Organized and coordinated conferences and monthly meetings.
- Organized annual dinner and party as well as annual staff outing.
- Processed travel expenses and reimbursements for Manager and other executive assistance to line manager if needed.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Received positive feedback from big clients and vendors like shipyards, ship owners and manufacturers.
- Worked as IT coordinator for office network maintenances and data recoding.
- Worked as accounting coordinator to issue business invoices to clients as well as Tax related business while liaising with Financial Manager in headquarter in Shanghai.
- Supported visa/work permit application and renewal for expatriates for short/long term contract in Branch office Nantong.
- Organized new office setup, selecting office location, choosing decoration company and moving in year 2010 and 2018 due business development.
Assistant to the Manager
DNV Ptd. Ltd, Ningbo Branch
08.2015 - 12.2015
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Short assignment to Ningbo office to support for 3 months for all office administrative work and assist General Manager for all work if needed.
- Organized BBQ event to enhance relationship with our big customers, local government. Received recognition from Management team and got promotion after the short assignment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Foreign Trade Sales
Suzhou Hengrun Import & Export Co; Ltd.
01.2007 - 06.2007
- Learned communication skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve sales target results.
- Created plans and communicated deadlines to complete projects on time.
- Handled all kinds of calls and emails per day to address customer inquiries and concerns.
- Maintained excellent relationship with overseas clients and follow up their orders. Explored new clients from various platform and develop potential clients. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. and also develop new customers.
- Contacted with person in charge of the manufactures and follow up the orders, communicate with all parties to ensure the product with high quality.
- Supported General Manager for all administrate assignments, handle all emails, taxes and phone calls. maintain datas and files of products.
- Arranged meetings with clients, manufactures, attend Trade Fair to open our intrenational market.
- Maintained company webpage & update our products online, handle the inquires.
Education
Bachelor of Arts - English Translation
Nantong University
Nantong, Jiangsu, PRC 09.2003 - 06.2007
Skills
Effective planner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Regional Central Planner Adminstrator
DNV Singapore Pte. Ltd.
05.2020 - Current
Assistant to the Manager
DNV Ptd. Ltd, Ningbo Branch
08.2015 - 12.2015
Assistant to the GM
DNV China Co; Ltd. , Nantong Branch
06.2007 - 04.2020
Foreign Trade Sales
Suzhou Hengrun Import & Export Co; Ltd.
01.2007 - 06.2007
Bachelor of Arts - English Translation
Nantong University
09.2003 - 06.2007
Sports, badminton, Table tennis, travel, reading.
Sports help to release pressure and is the best way to keep healthy.
Travel makes life more interesting and meaningful especially travel with family.
Reading keeps me calm and clear in mind and grow.
Sports, badminton, Table tennis, travel, reading.
Sports help to release pressure and is the best way to keep healthy.
Travel makes life more interesting and meaningful especially travel with family.
Reading keeps me calm and clear in mind and grow.
Similar Profiles
Wei-Jin KanWei-Jin Kan
Regional Finance Manager at DNV Singapore Pte LtdRegional Finance Manager at DNV Singapore Pte Ltd
Eric TanEric Tan
Private Hirer Driver at TADA Singapore Pte Ltd / Grab Singapore Pte LtdPrivate Hirer Driver at TADA Singapore Pte Ltd / Grab Singapore Pte Ltd
Nishant MaheshwariNishant Maheshwari
Sr Technical Delivery Manager at HCL Singapore Pte Ltd ( Client : DBS Singapore , UOB Singapore)Sr Technical Delivery Manager at HCL Singapore Pte Ltd ( Client : DBS Singapore , UOB Singapore)