Summary
Overview
Work History
Education
Skills
Timeline
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VIVIAN VO

VIVIAN VO

Toa Payoh

Summary

Dedicated and hardworking professional with over 4 years of experience in the F&B and hospitality industry in Singapore. Seeking a new opportunity to contribute my skills in outlet management, customer service, and team leadership, while continuing to grow professionally.

Overview

7
7
years of professional experience

Work History

Duty Area Manager

TAKAGI RAMEN PTE LTD
01.2025 - 08.2025
  • - Managed daily operations of the outlet, including staff scheduling, inventory, and service quality.
  • - Supervised a team of staff, ensuring smooth service and compliance with company standards.
  • - Trained new employees, improving efficiency and team performance.
  • - Handled customer feedback professionally, maintaining high satisfaction rates.

Restaurant Manager

TAKAGI RAMEN PTE LTD
05.2022 - 12.2024
  • - Assisted in outlet operations, cash handling, and staff coordination.
  • - Supported management in achieving sales targets and cost control.
  • - Provided excellent customer service in a fast-paced environment.

Sale Assistant Manager

AROMA ENGLISH SCHOOL
01.2020 - 01.2022
  • - Strong ability to identify customer needs and provide tailored solutions
  • - Skilled in upselling and cross-selling to maximize revenue

Room Attendant

CBM PTE LTD SINGAPORE
08.2018 - 08.2020
  • - Experienced in hotel and restaurant housekeeping operations
  • - Skilled in room cleaning, bed making, and maintaining hygiene standards
  • - Knowledgeable in using cleaning tools, chemicals, and safety procedures
  • - Strong attention to detail and ability to work efficiently under time pressure
  • - Committed to providing a clean, safe, and welcoming environment for guests

Education

Bachelor - Accountant

Da Nang Polytechnic College
01.2014

Skills

  • - Strong leadership & team management
  • - Customer service & problem-solving
  • - Staff training & mentoring
  • - Inventory & cost control
  • - Work under pressure, honest and passion
  • - Languages: English

Timeline

Duty Area Manager

TAKAGI RAMEN PTE LTD
01.2025 - 08.2025

Restaurant Manager

TAKAGI RAMEN PTE LTD
05.2022 - 12.2024

Sale Assistant Manager

AROMA ENGLISH SCHOOL
01.2020 - 01.2022

Room Attendant

CBM PTE LTD SINGAPORE
08.2018 - 08.2020

Bachelor - Accountant

Da Nang Polytechnic College

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