Vivian Tan Bee Yian
Summary
Responsible Human Resource/Admin Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
21
21
years of professional experience
Work History
Admin and HR Assistant
Thye Hwa Kwan Moral Charities Limited(Home Care Services)
04.2017 - 09.2022
- Familiar with Microsoft Office Suite, including Excel, Word, and PowerPoint, and able to perform basic functions.
- MOM submission for all foreign workers.
- Answered and redirected incoming phone calls for office.
- Oversaw and managed hiring process and assisted human resources.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
Relief Teacher
My First Skool
01.2014 - 11.2016
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assigned, explained and graded homework.
- Provided instruction for students in core subject areas.
- Worked with principal's office on disciplinary and safety issues.
Clerk
United Overseas Bank Limited
04.2006 - 07.2011
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Promoted new savings plans / insurance / credit cards.
- Handled deposits and withdrawals of cash.
- Interacted with customers by phone, email or in-person to provide information.
Receptionist
Tee Yih Jia Manufacturing Private Limited
11.2001 - 04.2005
- Assisted finance department with issuing of payments to suppliers and vendors.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Confirmed appointments, communicated with clients, and updated client records.
- Compiled information from files and research to satisfy information requests.
- Answered central telephone system and directed calls accordingly.
Education
GCE "O" Level -
Yishun Secondary School
Singapore1992
Skills
- Microsoft Word
- Microsoft Excel
- Human Resources Department Processes
- Company Policies and Procedures Training
- Human Resource Policies
- Record Sorting and Filing
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Bilingual or Proficient (C2)
Timeline
Admin and HR Assistant
Thye Hwa Kwan Moral Charities Limited(Home Care Services)
04.2017 - 09.2022
Relief Teacher
My First Skool
01.2014 - 11.2016
Clerk
United Overseas Bank Limited
04.2006 - 07.2011
Receptionist
Tee Yih Jia Manufacturing Private Limited
11.2001 - 04.2005
GCE "O" Level -
Yishun Secondary School
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