VIVEKRAJA MATHIVANAN
Infrastructure Engineer (Storage and Backup)
Singapore
Summary
Results-driven SAN Storage and Backup Administrator with 14+ years of experience in designing, implementing, and managing enterprise-level storage and data protection solutions. Proven expertise in multi-vendor SAN platforms (IBM, Dell EMC, HPE, Netapp, Huawei) and enterprise backup solutions (Veritas NetBackup, IBM Spectrum Protect). Adept at provisioning storage, managing Fibre Channel networks, optimizing backup strategies, and ensuring high availability and data integrity. Skilled in capacity planning, system upgrades, performance tuning, and disaster recovery implementation. Recognized for strong troubleshooting abilities, cross-functional collaboration, and delivering resilient, secure storage infrastructures aligned with business continuity goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Infrastructure Engineer
Persolkelly
08.2024 - Current
- The role involves assessing infrastructure needs and delivering tailored solutions to meet evolving business requirements.
- Successfully implemented automated monitoring tools, resulting in a 30% reduction in downtime.
- Collaborated with cross-functional teams to streamline infrastructure processes, improving workflow efficiency by 25%.
- Managed and maintained SAN infrastructure including storage arrays, fabric switches, and associated hardware (IBM SAN Volume Controller, IBM XIV, IBM Storwize, Huawei Oceanstor, HPE Alletra (Nimble), HPE StoreOnce, HP EVA and MSA, EMC Isilon, CISCO MDS and Brocade FC Switches).
- Provisioned and allocated storage to physical and virtual servers using LUN creation, zoning, and masking best practices.
- Monitored SAN performance and capacity using vendor-specific tools and third-party solutions.
- Configured and maintained Fibre Channel switches (Brocade, Cisco MDS), including zoning, firmware upgrades, and port management.
- Implemented storage tiering, deduplication, and compression to optimize performance and capacity utilization.
- Performed daily health checks and diagnostics on SAN hardware and switches to ensure high availability and reliability.
- Conducted storage migrations and data replication using vendor specific native tools.
- Performed firmware and microcode upgrades on SAN arrays and switches in alignment with change management policies.
- Integrated SAN storage with virtualization platforms such as VMware vSphere and Microsoft Hyper-V for VM data storage.
- Supported disaster recovery planning and execution, including replication setup, failover testing, and documentation.
- Troubleshot SAN connectivity and performance issues, collaborating with server, virtualization, and application teams.
- Maintained detailed storage documentation including topology diagrams, LUN mappings, switch configurations, and SOPs.
- Conducted capacity planning and forecasting to align storage growth with business needs and budget.
- Applied security best practices for SAN access, including role-based access control and audit logging (Syslog and LMS.
- Provided 24/7 on-call support for critical storage incidents and participated in incident resolution and root cause analysis.
- Conducted regular system audits to identify vulnerabilities and enhance security measures.
- Managed enterprise backup solutions (Veritas NetBackup, IBM Spectrum Protect) to ensure data protection across physical and virtual environments.
- Configured and scheduled regular backups for servers, databases, virtual machines, and critical applications.
- Monitored backup jobs daily and resolved failures and anomalies to maintain successful backup and recovery operations.
- Tested and documented restore procedures to validate data integrity and business continuity plans.
- Performed backup system upgrades and patch management to maintain system stability and security (EEB).
- Optimized backup policies and retention schedules to balance recovery objectives with storage efficiency.
- Integrated backup systems with cloud storage (Google Cloud Storage) for hybrid data protection solutions.
- Collaborated with application, database, and infrastructure teams to define backup and recovery requirements.
- Managed tape libraries (Quantum Scalar, HPE StoreEver MSL), including tape drives, robotics, and media.
- Cataloged and labeled media for proper tracking and offsite storage using barcode and inventory management tools.
- Performed regular tape audits and rotation, including coordinating with offsite storage vendors (Crown).
- Monitored and maintained hardware health of tape libraries, performing diagnostics and coordinating vendor support for hardware issues.
- Ensured compliance with data retention and security policies by maintaining proper encryption and handling procedures for tape media.
- Automated tape and backup reporting using scripts or built-in tools to provide visibility to stakeholders.
- Created and maintained documentation for backup infrastructure, recovery procedures, and tape handling guidelines.
- Capacity monitoring, performance tuning, and fault isolation.
- Data migration and integration between different storage systems.
- Coordinated with vendors for equipment procurement, installation, maintenance contracts, ensuring optimal service levels at competitive pricing points.
- Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs.
- Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
- Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.
- Enhanced system security by implementing robust access controls, encryption, and intrusion detection measures.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Technical Services Team Leader
Kyndryl
09.2021 - 08.2024
- In the role of Technical Services Team Leader, responsibilities included overseeing a team of technicians to deliver exceptional IT services.
- This position required strategic planning and resource allocation to ensure that all projects were completed on time and within budget.
- Streamlined team operations, leading to a 20% increase in project completion rates.
- Developed training programs for staff, enhancing technical skills and team performance.
- Implemented a feedback system to improve service delivery and customer satisfaction.
- Coordinated with stakeholders to define project scopes and timelines, ensuring alignment with business objectives.
- Administering and maintaining storage environments (SAN, NAS, and DAS), ensuring efficient and reliable data storage solutions.
- Managing storage arrays, including provisioning storage, configuring RAID, and creating volumes/LUNs.
- Implementing data protection strategies such as backups, snapshots, replication, and disaster recovery to safeguard against data loss.
- Configuring and optimizing Fibre Channel SANs and NAS systems for high-performance data storage and retrieval.
- Monitoring and managing storage system performance, analyzing capacity, and executing performance tuning for optimal resource utilization.
- Implementing storage policies, data retention rules, and lifecycle management strategies to meet organizational and regulatory requirements.
- Troubleshooting storage-related issues, resolving performance bottlenecks, and providing timely support to ensure data availability.
- Performing routine storage health checks, firmware upgrades, and patch management to maintain system integrity and security.
- Collaborating with network and systems teams to design and implement integrated solutions for data storage, backup, and recovery.
- Documenting storage system configurations, operational procedures, and best practices for future reference and compliance audits.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Administered NAS systems including configuration, maintenance, and optimization of storage arrays (Dell EMC Isilon, IBM N Series, IBM V7000 Unified).
- Monitored NAS performance and availability using vendor-specific software to ensure uptime and performance SLAs.
- Configured CIFS/SMB and NFS shares, setting appropriate access controls and permissions based on organizational policies.
- Managed storage provisioning, volume expansion, snapshots, and quotas to meet dynamic data storage needs.
- Performed data migrations and upgrades with minimal disruption to business operations.
- Implemented backup and disaster recovery strategies using NAS-based replication and snapshot features.
- Collaborated with security teams to enforce encryption, authentication, and secure file access on NAS systems.
- Developed and maintained documentation for NAS configuration, standard operating procedures (SOPs), and incident resolution.
- Troubleshot hardware and software issues related to storage systems, coordinating with vendors for escalation and support.
- Integrated NAS systems with virtualization platforms for VM data storage.
- Audited storage usage and performed capacity planning to forecast future storage needs.
- Maintained firmware and OS updates for NAS devices to ensure stability, performance, and security compliance.
Subject Matter Expert
IBM
01.2016 - 09.2021
- As a Subject Matter Expert at IBM, the focus was on providing in-depth knowledge and expertise in various technologies and solutions.
- This role involved working closely with clients to address their technical challenges and provide effective solutions.
- Experienced and results-driven Storage Administrator with expertise in the design, implementation, and management of storage infrastructures.
- Proficient in a variety of storage technologies, including SAN, NAS, and DAS, as well as leading storage solutions such as IBM, HPE, NetApp, and Dell.
- Adept at ensuring high availability, data protection, and disaster recovery across diverse enterprise environments.
- Skilled in capacity planning, performance tuning, and troubleshooting to maintain optimal storage system performance and ensure seamless data access.
- Conducted workshops and seminars to share knowledge on emerging technologies.
- Collaborated with product teams to enhance service offerings based on client feedback.
- Led cross-departmental projects to integrate new technologies into existing frameworks.
- Provided mentorship to junior staff, fostering a culture of continuous learning.
- Administering and managing enterprise storage systems (SAN, NAS, and DAS) to ensure high availability, optimal performance, and reliable data access.
- Configuring and managing data replication technologies (Remote replication, mirror, and snapshot) to ensure business continuity and rapid recovery in case of system failure.
- Implementing and maintaining disaster recovery strategies, including replication across data centers to safeguard against data loss and minimize downtime.
- Ensuring data availability and protection using synchronous and asynchronous replication techniques tailored to organizational needs.
- Managing storage performance, capacity, and resource utilization across multiple storage platforms to ensure efficient and uninterrupted access to critical data.
- Conducting regular data integrity checks, replication monitoring, and troubleshooting to ensure the reliability and effectiveness of replication processes.
- Performing regular failover tests to ensure the seamless recovery of data in case of system or network failure.
- Collaborating with cross-functional teams to design and implement data availability solutions that meet the requirements of both production and disaster recovery environments.
- Configuring and managing backup solutions integrated with replication technologies for comprehensive data protection.
- Documenting storage configurations, replication strategies, and operational procedures to ensure compliance, best practices, and future troubleshooting.
Technical Lead
Cognizant
08.2014 - 12.2015
- Skilled in the administration, configuration, and management of IBM Tivoli Storage Manager (TSM) backup solutions, ensuring efficient data protection and disaster recovery across diverse environments.
- Expertise in implementing backup strategies, disaster recovery plans, and optimizing storage resources to meet business continuity needs.
- Proficient in managing and troubleshooting TSM server environments, client configurations, and storage pools, as well as performing restores and data migrations.
- Installing, configuring, and maintaining IBM Tivoli Storage Manager (TSM) servers and clients for backup and recovery operations.
- Administering backup policies, schedules, and retention management to optimize data protection processes.
- Managing TSM storage pools, tape libraries, and disk-based storage solutions.
- Performing backup and restore operations, including point-in-time recovery and disaster recovery processes.
- Monitoring TSM server performance, capacity, and health using TSM administrative tools and reports.
- Automating and scripting routine backup tasks to improve operational efficiency.
- Troubleshooting backup failures and performance issues to ensure minimal downtime.
- Implementing data retention policies, archival strategies, and media management best practices.
- Collaborating with cross-functional teams to integrate TSM with other enterprise applications and storage solutions.
Senior Operations Professional
IBM
04.2011 - 07.2014
- Experienced in the administration, configuration, and optimization of IBM DS4000, DS8000, and XIV storage systems, ensuring reliable and high-performance storage solutions for enterprise environments.
- Proficient in managing Fibre Channel SAN infrastructure, including configuration, zoning, and troubleshooting of Fibre Channel switches to ensure seamless data flow and optimal storage performance.
- Adept at overseeing the entire storage lifecycle, from installation to troubleshooting, ensuring data availability, scalability, and disaster recovery capabilities.
- Installing, configuring, and maintaining IBM DS4000, DS8000, and XIV storage arrays to meet data storage, performance, and business continuity requirements.
- Managing disk provisioning, volume creation, LUN mapping, and data replication across multiple storage systems.
- Administering storage tiers, data migration, and storage optimization to enhance system performance and capacity utilization.
- Configuring and managing Fibre Channel switches for high-speed data transfer, including zoning, fabric configuration, and troubleshooting using Brocade and Cisco switches.
- Performing regular monitoring, capacity planning, and health checks of storage environments to ensure optimal performance and availability.
- Implementing disaster recovery strategies and data protection mechanisms such as remote replication and backup integration.
- Troubleshooting and resolving storage and SAN-related issues to minimize downtime and ensure continuous availability.
- Collaborating with cross-functional teams to design, implement, and optimize storage solutions in a multi-platform environment.
- Documenting storage configurations, procedures, and best practices for ongoing management and audits.
Education
Master of Technology - MTech - Computing Systems and Infrastructure
Birla Institute of Technology And Science
India 07.2024 - Current
Bachelor of Engineering - BE - Electrical and Electronics Engineering
Sudharsan Engineering College
04.2003 - 05.2007
Skills
Infrastructure Management
Storage Area Network
Project Coordination
Operational Efficiency
IBM XIV and V7000 StoreWize
HPE Alletra Green Lake Storage
HPE Nimble Storage
CISCO Midrange Fiber channel Switches
Veritas NetBackup Administration
HPE MSL Physical Tape Library
Netapp and IBM N Series NAS Administration
Performance Tuning
Storage management
Data protection
Disaster recovery
Technical documentation
ServiceNow Auto Ticketing
Tape Media Migration
Degaussing and Decommission
IM8 and ASA Audit
Certification
IBM Certified Specialist - Storwise V7000 Technical Solutions V2
Personal Information
- Date of Birth: 07/19/86
- Nationality: Indian
- Passport: Yes - valid
- FIN: M4464263P
Timeline
Infrastructure Engineer
Persolkelly
08.2024 - Current
Master of Technology - MTech - Computing Systems and Infrastructure
Birla Institute of Technology And Science
07.2024 - Current
Technical Services Team Leader
Kyndryl
09.2021 - 08.2024
Subject Matter Expert
IBM
01.2016 - 09.2021
Technical Lead
Cognizant
08.2014 - 12.2015
Senior Operations Professional
IBM
04.2011 - 07.2014
Bachelor of Engineering - BE - Electrical and Electronics Engineering
Sudharsan Engineering College
04.2003 - 05.2007