VISWAMBHARAN VARIKKAKKUZHY
Summary
Dynamic Lead Consultant with a proven track record at Central Provident Fund Board, excelling in team leadership and business analysis. Spearheaded strategic initiatives that enhanced client satisfaction and streamlined processes. Adept at issue resolution, leveraging data-driven insights to drive continuous improvement and optimize service offerings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Consultant
Central Provident Fund Board
08.2022 - Current
- Led cross-functional teams to streamline project delivery and enhance client satisfaction.
- Developed strategic frameworks for policy implementation, aligning with organizational goals.
- Analyzed data trends to inform decision-making and improve service offerings.
- Facilitated workshops to gather stakeholder feedback, driving continuous process improvement.
System Analyst
Zenith Infotech
12.2018 - 08.2022
- Developed and implemented system requirements for software applications to enhance operational efficiency.
- Collaborated with cross-functional teams to gather and analyze user requirements for system enhancements.
- Conducted system testing and validation to ensure functionality and compliance with business needs.
- Provided technical support and training for users, improving overall user satisfaction and system utilization.
Specialist
Verizon Data Service Centre
01.2015 - 12.2018
- Implemented IT solutions to enhance system performance and reliability across departments.
- Diagnosed and resolved technical issues to minimize downtime and improve user satisfaction.
- Developed and maintained documentation for technical procedures, facilitating knowledge sharing within the team.
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
Associate
Cognizant Technology Solutions, CTS
09.2014 - 01.2015
- Designed and implemented software solutions to enhance user experience and functionality.
- Collaborated with cross-functional teams to gather requirements and refine project goals.
- Developed technical specifications and documentation for software applications and systems.
- Conducted code reviews and provided mentorship to junior developers, fostering skill development.
- Enhanced system performance by optimizing coding structures and implementing best practices in software design.
Software Engineer
Mphasis-an HP Company
04.2010 - 09.2014
- Developed scalable applications using Mainframe and Java and Spring frameworks to enhance system performance.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Mentored junior engineers in coding standards and best practices, fostering a culture of continuous improvement.
- Implemented automated testing strategies to increase code reliability and reduce deployment times.
Education
Master of Science - Computer Application
Sikkim Manipal University
India08-2017
Bachelor of Science - Mathematics
Calicut University
India04-2009
Skills
- Team leadership & development
- Issue resolution
- Processes and procedures
- Business analysis
Accomplishments
- Received multiple monthly sport awards for best performance in the team.
- Received best project award from CEO
Certification
- Certified Scrum master
- Completed GNIIT course (Software Engineering) from NIIT
- Microsoft certification in ASP.NET 2.0
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Lead Consultant
Central Provident Fund Board
08.2022 - Current
System Analyst
Zenith Infotech
12.2018 - 08.2022
Specialist
Verizon Data Service Centre
01.2015 - 12.2018
Associate
Cognizant Technology Solutions, CTS
09.2014 - 01.2015
Software Engineer
Mphasis-an HP Company
04.2010 - 09.2014
Master of Science - Computer Application
Sikkim Manipal University
Bachelor of Science - Mathematics
Calicut University