Vishva Gamage
Kegalle
Summary
With 3+ years of experience in retail management and sales, I have consistently delivered exceptional customer service and surpassed sales targets. In 8 months as a Trainee Assistant Retail Manager, I have helped to increase store revenue. In 1 year as a Management Trainee, I achieved a 95% customer satisfaction rating. Completed internship in store inventory management and visual merchandising.
Overview
4
4
years of professional experience
Work History
Entrepreneur
Gamage Motors
Kegalle, Sri Lanka
01.2023 - Current
- Maintain accurate records of all selling products in stock
- Establish and maintain relationships with reliable suppliers
- Provide excellent customer service to build and retain a loyal customer base
- Build partnerships with local automotive related businesses.
Trainee Assistant Retail Manager
Softlogic GLOMARK
Colombo, Sri Lanka
02.2022 - 10.2022
- Ensure smooth day-to-day operations of the retail store
- Provide leadership and guidance to team members
- Ensure that all customers receive excellent service
- Train staff in effective customer service techniques
- Collaborate with the store manager on creating visually appealing displays.
Management Trainee
Cargills Ceylon PLC
Colombo, Sri Lanka
11.2021 - 02.2022
- Participate in training programs to understand company policies, procedures, and values
- Ensure a positive and satisfying shopping experience for customers
- Gain experience in sales techniques and product knowledge
- Learn about inventory management
- Work alongside and learn from store managers and other team members.
Internship Trainee
Thilina Motors
Embilipitiya, Sri Lanka
10.2020 - 03.2021
- Ensuring high levels of customer satisfaction through excellent sales service
- Maintaining outstanding store condition and visual merchandising standards
- Actively involved in the receiving of new shipments.
Education
Advanced Level Examination -
Swarna Jayanthi Collage
Kegalle, Sri LankaOrdinary Level Examination -
Swarna Jayanthi Collage
Kegalle, Sri LankaBSc (Hons) International Management and Business -
University of Plymouth
11.2020
Skills
- Communication
- Customer service skills
- Product knowledge
- Sales
- Teamwork
- Manage customer complaints
- Basic computer skills
Timeline
Entrepreneur
Gamage Motors
01.2023 - Current
Trainee Assistant Retail Manager
Softlogic GLOMARK
02.2022 - 10.2022
Management Trainee
Cargills Ceylon PLC
11.2021 - 02.2022
Internship Trainee
Thilina Motors
10.2020 - 03.2021
Advanced Level Examination -
Swarna Jayanthi Collage
Ordinary Level Examination -
Swarna Jayanthi Collage
BSc (Hons) International Management and Business -
University of Plymouth