Vishnu Prakash
Summary
Accounting Officer with a background in handling financial transactions and keeping accurate financial records. Skilled in using accounting software, reconciling accounts, and managing vendor relations. Sharp and committed to looking for process improvement opportunities in various industries.
Overview
10
10
years of professional experience
Work History
Accounts Receivable
Singapore Marriott Hotel Tang Plaza
05.2023 - Current
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies monthly.
- Prepared vendor invoices and processed incoming payments.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Liaised with the front office, sales team, reservations team, and all F&B outlets to identify payment discrepancies or provide invoices for guests.
Claims Associate
ST Engineering (Digital Hub)
03.2022 - 05.2023
- Assist MSF in processing government-paid leave schemes such as Maternity leave, Paternity Leave, Shared Parental Leave, and Adoption Leave
- Liaised with various company's HR personnel to provide us with accurate documents to process the claim.
- Assist Self-Employed individuals in submitting the claims and also explaining the required documents and the requirements that must be met.
Customer Service Officer
Singtel (MOM Call Centre)
08.2021 - 10.2021
- Outsourced to MOM call center to handle work permit inquiries.
- Assisted in inquiries regarding applying for work permits, cancellations, levies, and more for business employers employment agencies, and workers.
- Handled work permit online inquiries.
Customer Service Specialist
Lion City Rentals
06.2018 - 07.2019
- Reduced response time for customer inquiries by streamlining communication processes.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Collaborated with team members to create effective strategies for improving overall customer experience.
- Provided phone support, Zendesk, and Facebook support to our ex and existing hirers regarding arrears payments, maintenance, and insurance payments.
Guest Relations Officer
Singapore Zoological Garderns
12.2013 - 05.2014
- Maintained a welcoming atmosphere with genuine interactions and professional communication skills.
- Provided assistance to guests at the entrance by scanning their entry tickets and assisting them if needed.
- Communicated with key members of staff to ensure smooth operations and answered general questions from the public.
Education
Bachelor of Business - Human Resource Management And Business Law
Murdoch University
Singapore08.2024
Diploma - Business And Law
Kaplan Higher Education Academy
Singapore08.2017
Skills
- Payment Tracking
- Zendesk
- Google Docs
- Microsoft Office
- Opera
- Appian
Affiliations
- Football
- Reading
- Movies
- Music
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Timeline
Accounts Receivable
Singapore Marriott Hotel Tang Plaza
05.2023 - Current
Claims Associate
ST Engineering (Digital Hub)
03.2022 - 05.2023
Customer Service Officer
Singtel (MOM Call Centre)
08.2021 - 10.2021
Customer Service Specialist
Lion City Rentals
06.2018 - 07.2019
Guest Relations Officer
Singapore Zoological Garderns
12.2013 - 05.2014
Bachelor of Business - Human Resource Management And Business Law
Murdoch University
Diploma - Business And Law
Kaplan Higher Education Academy
Similar Profiles
Adeline Cheow Poh LingAdeline Cheow Poh Ling
Director of Catering Sales at Singapore Marriott Tang Plaza HotelDirector of Catering Sales at Singapore Marriott Tang Plaza Hotel
JEREMY TOHJEREMY TOH
Assistant Sales Manager (Proactive) at Singapore Marriott Tang Plaza HotelAssistant Sales Manager (Proactive) at Singapore Marriott Tang Plaza Hotel
Md Faisal WahidMd Faisal Wahid
Duty Manager at The Singapore Marriott Tang Plaza HotelDuty Manager at The Singapore Marriott Tang Plaza Hotel