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Virginia Celine De Silva
Business Development Representative
Summary
Business Development & Operations Professional with 10+ years of experience driving growth and operational excellence across logistics, supply chain, and sales support. Skilled in purchasing, order management, and international logistics, with hands-on expertise in CRM platforms (SAP, Oracle, Salesforce) and 3PL coordination. Passionate about building strong client relationships, streamlining processes, and delivering results in fast-paced, global environments. Recognized for problem-solving, collaboration, and process improvement that enhance efficiency and customer satisfaction.
Overview
22
22
years of professional experience
7
7
Certifications
3
3
Languages
Work History
Business Development Representative
Venair Singapore Pte Ltd
10.2025 - Current
- Drive new business through prospecting, quoting, and closing deals, ensuring seamless order entry and fulfillment.
- Manage key accounts and provide after-sales support, maintaining high customer satisfaction.
- Maintain CRM accuracy, generate reports, and coordinate with operations for logistics flow and purchasing needs.
- Collaborate with suppliers and internal teams to ensure timely procurement and delivery.
Inside Sales Support
Viavi Solutions Singapore
11.2014 - 08.2024
- Managed demo inventory across APJ region (Japan, Korea, India, Singapore, Malaysia, Vietnam, Thailand, Indonesia), ensuring optimal stock levels and timely availability.
- Prepared accurate quotations, processed RMA orders, and maintained system integrity through Oracle updates.
- Coordinated international shipments via DHL and UPS, overseeing 3PL operations to guarantee on-time delivery and compliance.
- Recognized for process improvement initiatives in Q3FY17, contributing to enhanced operational efficiency and customer satisfaction.
Partner Operations
Research In Motion
01.2008 - 01.2013
- Validated global customer purchase orders, ensuring accuracy and compliance with corporate standards.
- Facilitated onboarding for partners on VCE portal and EDI systems, enabling smooth integration and operational readiness.
- Maintained SOX compliance and guaranteed precise order fulfillment across multiple regions.
- Served as the primary escalation point for critical operational issues, resolving challenges promptly to minimize business impact.
Earlier Roles
01.2004 - 01.2008
- Logistics, purchasing, data management across Bronson & Jacobs, PelyAuto, P&G, Grundfos, Teleplan, Motorola.
Skills
Supplier Relationship Management
Interests
Certification
Certified Associate in Project Management (CAPM)
Timeline
AI Content Generation for Photorealistic Images-3
10-2025
Business Development Representative - Venair Singapore Pte Ltd
10.2025 - Current
Certified Associate in Project Management (CAPM)
11-2024
Project Management-4
11-2024
Positive Psychiatry and Mental Health
06-2024
Introduction to Psychology
10-2023
SAP ERP Essential Training (2018)
10-2021
Apply Emotional Competence to Manage Self at the Workplace
07-2019
Inside Sales Support - Viavi Solutions Singapore
11.2014 - 08.2024
Partner Operations - Research In Motion
01.2008 - 01.2013
- Earlier Roles
01.2004 - 01.2008