Virginia N Ramon

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Followed up with existing customers to provide additional support and address concerns.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Waitress :

• Greet guests and take orders promptly and courteously
• Serve food and beverages efficiently for an exceptional dining experience
• Maintain cleanliness and organization in the dining area
• Perform housekeeping duties to uphold cleanliness standards

Front-of-house Staff :

• Promote promotions and happy hours to attract customers
• Provide personalized table service for an enjoyable dining experience
• Manage reservations for optimal guest satisfaction
• Foster positive relationships with customers for a welcoming atmosphere

Bartender :

• Maintain cleanliness and organization in the bar area
• Contribute creative cocktail ideas for menu enhancement
• Prepare and present beverages expertly
• Monitor inventory through monthly stock takes
• Manage strategic ordering to maintain optimal stock levels

• Monthly inventory assessments for accuracy.
• Develop wastage reduction strategies for cost efficiency.
• Manage personnel for seamless operations.
• Supervise food service for quality and customer satisfaction.
• Plan team recreational activities.
• Resolve machinery issues promptly.
• Ensure outlet cleanliness and maintenance.
• Implement customer satisfaction recovery strategies.
• Optimize delivery system efficiency.
• Execute cashier closing procedures accurately.
• Generate sales reports for decision-making.

• Prepare banquet venue for events.
• Serve food and beverages to guests.
• Ensure prompt delivery of orders.
• Clear tables and clean up post-event.
• Assist in event coordination.
• Maintain cleanliness of the venue.
• Follow safety guidelines.
• Provide attentive service to guests.
• Work collaboratively with team members.
• Adapt to changing event requirements.

• Assist customers with inquiries and issues.
• Provide product/service information.
• Resolve complaints promptly.
• Process orders and returns accurately.
• Collaborate with team members.
• Communicate effectively.
• Follow company policies and procedures.
• Document interactions and transactions.
• Ensure customer satisfaction.