Viola Tan
Training Development Senior Specialist
Singapore
Summary
Advanced Certificate of Learning and Performance (ACLP) qualified Programme Coordinator. Strong project management skills and engagement with stakeholders. Experienced in workshop development, training delivery, skill gap intervention and tracking performance indicators. Awarded Distinction (Top 10 Individuals) for identifying authentic client requirements to achieve Customer Centered Design. Combine facts with emotional appeal for stakeholder commitment and co-operation. Master of Arts (Education and Human Development) graduate.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Lead Programme Co-ordinator
Singapore Polytechnic
10.2022 - Current
- Attracted 63 companies for FYP pitch resulting in more than KPI FYP project submissions in 1 sharing session
- From 26 hard-to-place interns, coached 20 to succeed and get internship placements within 3 weeks
- Attracted enough alumni participants to open previously hard-to-market CET programme
- Coached lecturers through complex internship problems.
- Multi-tasked many competing programme timelines to attain nearly all milestones
- Entered data, generated reports, and produced tracking documents.
- Studied processes, reduced lecturer workloads and developed procedures to maintain administrative workflow.
- Gathered and organized resources to support operations.
Adjunct Lecturer
Singapore Polytechnic
04.2022 - 09.2022
- Engaged 60 students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Taught communication classes in report writing, presentation, and critical and analytical thinking.
- Assessed and feedback students' strengths and weaknesses to motivate them to better level
Trainee
Digital Boston Consulting Group Academy - RISE Pro
02.2021 - 08.2021
- Business and Data Analytics (with Merit) Digital Boston Consulting Group Academy
- BCG RISE Distinction Hackathon Project (Top 10 individuals).
- Assessed processes using Agile/ Scrum methodology.
- BCG RISE TOP 2 Hypothesis Testing Project Hypothesis Formulation & Trend Identification - Capstone.
- Analyzed complex data sets of nearly 9mil records to find unique, impactful correlations.
Curriculum Developer, Teacher, Coach
Sabbatical Childcare
08.2010 - 12.2020
- Strong teaching skills led child to improve in PSLE performance from AL14 to AL8.
- Structured application of Constructivist, Growth Mindset and Intrinsic Motivation education theories to develop self-directed people who have their personal goals.
Academic Staff
Republic Polytechnic
01.2007 - 08.2010
- Lead of New Academic Staff onboarding program training and coordinating senior management trainers for 30 new hires every 2-3 months.
- Effectively implemented best researched training practices in design of instructional materials and experiential informational sharing every quarter.
- Collected information about company objectives and employees’ to assess talent needs.
- Collaborated with colleagues in developing lessons and identifying curriculum needs.
- Conducted research, gathered information from multiple sources and presented results.
- Scheduled and facilitated classes using cognitive thinking questions, maintaining complete records for 75 students every semester.
Education
Master of Arts - Education And Human Development
Professional development completed in Organizational Development, Teamwork and Collaborative Learning
Bachelor of Computer Engineering (Hons) -
- Relevant Coursework Completed: Programming (Modular Thinking)
Skills
Skills Gap Intervention
undefinedAccomplishments
· Achieved FYP Project KPI within 1 sharing session
· Networked with a Deputy Chief Executive to introduce to Director
· Placed 20 hard-to-place interns within 3 weeks
· BCG RISE Distinction Hackathon Project (Top 10 individuals).
· BCG RISE TOP 2 Hypothesis Testing Project
Timeline
Lead Programme Co-ordinator - Singapore Polytechnic
10.2022 - Current
Adjunct Lecturer - Singapore Polytechnic
04.2022 - 09.2022
Trainee - Digital Boston Consulting Group Academy - RISE Pro
02.2021 - 08.2021
Curriculum Developer, Teacher, Coach - Sabbatical Childcare
08.2010 - 12.2020
Academic Staff - Republic Polytechnic
01.2007 - 08.2010
The George Washington University - Master of Arts, Education And Human Development
National University of Singapore - Bachelor of Computer Engineering (Hons),
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